About the Role

Our client is seeking a motivated and experienced Retail Team Lead to join their team in East London. In this role, you will guide and support a team of retail associates, ensuring exceptional customer service and efficient store operations. You will play a key part in fostering a positive team environment, driving sales, and upholding the brand's standards. This is an ideal prospect for an individual with strong interpersonal skills and a passion for retail to take on more responsibility and contribute to the store's success.

Key Responsibilities

- Lead and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
- Assist with staff training, onboarding, and performance coaching.
- Oversee daily store operations, ensuring smooth workflow and adherence to procedures.
- Handle customer inquiries and resolve issues to ensure customer satisfaction.




- Maintain visual merchandising standards and ensure product displays are appealing and well-stocked.

Requirements

- Previous experience in a retail environment, preferably with some supervisory or lead experience.
- Strong leadership, communication, and problem-solving skills.
- Ability to work collaboratively and motivate a team.
- Customer-focused with a commitment to delivering outstanding service.
- Flexibility to work various shifts, including weekends.

Benefits

- Competitive salary and performance-based incentives.
- Opportunities for professional growth and skill development.
- Staff discounts on products.
- A supportive and dynamic team environment.
- Be part of a well-established retail brand.

📌 Retail Team Lead (Windsor)
🏢 Placements24
📍 Windsor