Job Overview

We are looking for a friendly, reliable, and organized Receptionist to join our RMT clinic.

You will help create a welcoming and professional experience while supporting the day-to-day operations of the clinic. This role is well suited to someone who enjoys working with people, staying organized, and creating a calm and positive environment.

Responsibilities

- Greet patients and provide a warm, welcoming experience
- Answer phone calls, emails, and patient inquiries
- Schedule, reschedule, and cancel appointments
- Manage the clinic's booking system and appointment calendar
- Process payments and issue receipts
- Assist with direct billing and insurance-related administrative tasks
- Maintain accurate patient records and documentation




- Confirm upcoming appointments and follow up with patients when needed
- Communicate with RMTs regarding scheduling and patient needs
- Keep the reception area clean, organized, and welcoming
- Assist with general administrative tasks
- Maintain patient confidentiality

Qualifications

- Strong organizational and time-management skills
- Comfortable using computers and booking/scheduling software
- Robust attention to detail
- Excellent communication skills in English; Mandarin proficiency is strongly preferred

Pay: $18.00-$20.00 per hour Expected hours: 30.0 – 45.0 per week

Work Location: In person

📌 RMT Clinic Receptionist (North York)
🏢 RMT Clinic Willowdale North York
📍 North York