As a global leader in applied molecular diagnostics, we support organizations across the water, energy and food sectors - where microbial risks can threaten safety, compliance and operational performance.

Behind every test result is a deeper purpose: to help industries and communities thrive. From detecting early-stage contamination in food production, to ensuring asset integrity in complex industrial systems, to identifying pathogens in water networks, our work is about keeping essential operations moving with less risk and greater resilience. Founded in 2003 and headquartered in Fredericton, New Brunswick, Luminultra has grown into a globally recognized company with a team located across Canada, the U.We’re united by a shared vision: a resilient world where industries and communities thrive with clarity and control over microbial risks.

Join us and be part of an innovative, collaborative team that shows up every day - for our customers, and for each other. This role is open to remote work from one of the States that we are established in – Colorado, Florida, Maryland, Michigan, Texas, Louisiana and West Virginia. Luminultra is hiring for a Sales Operations Manager.

This role is responsible for optimizing the processes, systems, data, and commercial support that enable our sales organization to perform at a high level and scale effectively. You’ll sit at the intersection of Sales, systems, analytics, and process improvement, using data and operational insight to improve execution, visibility, and business performance. Partnering with Sales leadership on pipeline management, forecasting, KPIs, and sales performance; driving sales effectiveness, operational efficiency, and continuous improvement across the sales organization.

Building and maintaining Sales Resources such as dashboards, reports,



and analytics using Salesforce, Power BI, Excel and other systems as needed. Creating and publishing Standard Operating Procedures (SOPs) related to commercial functions, such as contract management, sales training, and pricing policy. Identifying opportunities across the sales funnel to improve conversion, deal velocity, and efficiency.

Coordinating sales new hire onboarding and training across systems, processes, and commercial best practices. Leading strategic and continuous improvement initiatives that strengthen scalability, data quality, and operational effectiveness. The pay range for this role is $90,000 to $105,000 CAD or USD with the opportunity for increased compensation through our Sales Incentive Bonus Plan.

You’re a strategic, analytical, and hands‑on sales operations professional who enjoys bringing structure to complex environments, turning data into action, and finding better ways for teams to work. 5+ years of experience in Sales Operations, Commercial Leadership, , Business Analytics, or a related field. ~ A Bachelor's degree in Business, Finance, Marketing, Operations, Science, Engineering, or a related field is preferred;

Experience supporting a B2B sales organization, ideally within a complex, technical, industrial, manufacturing, technology, or recurring-revenue environment. ~ Experience driving sales effectiveness through Salesforce and Power BI, including reporting, data quality, system adoption,



and process improvement. ~ Strong analytical and problem‑solving skills, with the ability to translate complex data into clear, actionable business recommendations. ~ Solid project and change management skills, with the ability to lead initiatives from identifying an opportunity through implementation. ~ Highly organized and detail‑oriented, with a strong commitment to data accuracy, process discipline, and continuous improvement. We provide resources and benefits that support our culture, foster work‑life balance, and promote personal and professional development.

We offer benefits that allow our team to thrive both at work and outside the office. Generous paid time off, including 5 paid flex/sick days, 2 volunteer days, 3 weeks of paid vacation, and paid holidays. Company‑matched retirement savings, with a 3% company match through our 401(k) plan in the U.Company-sponsored social events and opportunities to connect with colleagues.

Performance bonus opportunities based on target achievement. Comprehensive health and wellness benefits, including health, dental, vision, life, and LTD coverage, with additional benefits such as critical illness and AD&D; coverage available in Canada. Mental health resources and an Employee Assistance Program to support overall well‑being.

Benefits and paid holidays may vary based on your country of employment and applicable local policies. Luminultra offers exceptional opportunities for rapid personal and professional growth. For individuals who thrive in a fast‑paced environment and are motivated by challenge, this role provides accelerated learning, clear pathways for advancement, and the opportunity to earn additional compensation by exceeding sales targets.

📌 Sales Operations Manager - Remote Canada (Quebec City)
🏢 Luminultra-Technologies-Ltd.-1
📍 Quebec City