05 Oct
|
V-SALON
|
Vancouver
VSalon is seeking a responsible, organized, and service-focused Front Desk Manager to oversee front desk operations and support the daily management of our salon. This hands-on role combines client service, team coordination, operational management, and social media content creation.
Key Responsibilities
- Welcome clients and deliver attentive, professional service.
- Manage appointments and respond to inquiries by phone, WeChat, and other channels.
- Coordinate staff schedules and work with stylists to maintain a smooth flow of appointments.
- Handle client concerns and complaints with patience and professionalism.
- Process payments, reconcile daily transactions, and maintain accurate records.
- Monitor inventory and coordinate purchasing of salon supplies.
- Track salon sales and performance, support sales goals, and identify opportunities to improve client satisfaction and repeat business.
- Oversee front desk activities and help resolve day-to-day operational issues.
- Film and edit short videos, and publish content on Xiaohongshu (RedNote) and other social media platforms.
Qualifications
- Strong communication, organization, and problem-solving skills.
- A friendly,
skilled manner and a strong commitment to client service.
- Ability to coordinate a team, prioritize tasks, and take ownership of daily operations.
- Attention to detail when handling appointments, payments, and inventory.
- Familiarity with video editing tools such as Jianying or CapCut.
- Availability to work five days per week.
- Previous experience in salon operations, front desk management, customer service, or a similar role is preferred.
- Experience managing Xiaohongshu content is an asset.
- Candidates with relevant transferable skills and strong learning ability are also welcome to apply.
What We Offer
- A comfortable, upscale salon environment.
- A friendly and supportive team.
- Compensation based on experience and qualifications.
- Employee perks and opportunities for professional growth.
How to Apply Please apply through Indeed with your résumé and a brief introduction highlighting your relevant experience. Examples of social media content or video editing work are welcome.
职位类型:全职
薪资: 每小时$18.50起
预计小时数:每周 40.0
Work Location: 现场办公
📌 Salon Front Desk Manager — Full-Time | VSalon (Vancouver)
🏢 V-SALON
📍 Vancouver