05 Oct
|
S.i. Systems
|
Edmonton
05 Oct
S.i. Systems
Edmonton
Direct Energy, an NRG company, based in Edmonton, is seeking a Customer Experience Analyst to resolve escalated inquiries from leadership and regulatory bodies, while crafting formal responses and supporting media escalations.
You will manage inquiries across phone, email, social channels, and in person, with a focus on empathy, accuracy, and regulatory compliance. Solid analytics and cross-functional collaboration are essential.
📌 Senior Applications Developer - CX & Automation (Edmonton)
🏢 S.i. Systems
📍 Edmonton