Senior Director Airport Assessments and Services Reports to Senior Vice President Chief Services and Products Officer Location Montreal Canada Airports Council International ACI is the global voice of the worlds airports bringing the industry together since 1991 ACI represents airport interests on the global stage working closely with governments and international organizations such as ICAO The organization also plays a key role in shaping the future of air travel by developing standards policies and best practices and by delivering data insights and training that elevate performance across the industry At the core of everything ACI does is a commitment to helping airports operate more efficiently improve quality and deliver an exceptional passenger experience worldwide Major Duties and Accountabilities Areas of responsibility Provide strategic leadership and direction for ACIs APEX programmesLead the design planning delivery administration and financial oversight of APEX programmesEnsure the quality consistency and continuous improvement of APEX assessments and deliverablesDevelop current products assessments and advisory services related to airport and airside operations and the related business casesResponsible for identifying developing and delivering new assessment and other relevant products and servicesDevelop strategic partnerships and new market opportunities to expand ACIs programmes and servicesDevelop financial forecasts budgets and management reports to support effective planning and decision makingManage the programme P&L; ensuring financial performance and achievement of revenue and profitability objectives on an annual basis Key Responsibilities Lead the ongoing development evolution and growth of ACIs APEX and assessment programmes Such development having as objectives to enhance the value of the ACI membership and increase general revenues for ACILeverage industry networks and strategic partnerships to identify and develop new approaches opportunities and markets for peer reviews and assessments Develop and maintain strategic relationships with key industries and institutional stakeholders including ICAO EASA the World Bank and other multilateral organizations Establish and manage effective relationships with ACI Regions internal subject matter experts ACI committees World Business Partners and external partners and vendors Provide strategic advice and subject matter expertise to support ACIs broader organizational strategy and priorities Lead develop and coach the APEX and Assessment team fostering a high performing and collaborative environment Represent ACI and act as a spokesperson and subject matter expert at industry events conferences meetings and other engagements in person or virtually as required Perform other duties and responsibilities as required to support ACIs strategic and operational objectives Qualifications Experience and Skills Bachelors degree in business administration AirportAviation Management Security or Police Studies Engineering or related field Minimum of 12 years of relevant experience in airport operations including significant exposure to airport andor airside operational environments Minimum of 10 years of experience leading and managing teams Strong leadership and people management skills with demonstrated experience in an airport management environment Strong negotiation and business development skills and experienceHigh level of qualified integrity interpersonal skills and sound judgement Demonstrated experience managing a P&L; developing and delivering products and services and successfully driving revenue growthProven ability to influence senior executives build and maintain trusted team-oriented relationships and provide strategic advice and thought leadership Strong understanding of financial management budgeting forecasting and management reporting Excellent project prioritization planning and resource management capabilities Excellent consulting facilitation and stakeholder management skills Ability to manage multiple priorities in a complex international and multicultural environment with a high degree of cultural awareness Excellent English written verbal presentation and public speaking skills Proficiency in additional languages is considered an asset ACI World Values Stewardship

- Member focused
- Integrity
- Excellence
- Collaboration
- Innovation
- Inclusivity What We Offer A challenging and exciting position in an international and multicultural environmentHybrid work environment4 weeks of vacationyear5 sick days year5 mental wellness daysyearEmployee cell phone iPhone with TELUS Health virtual care includedHealth insurance coverage from your first day of employmentRRSP company matching contributionsOpusEXO Transit discount on monthly passEmployee recognition points earned to convert into redeemable gift cardsVery flexible employee monthly wellness account to use to achieve a greater work life balance

📌 Senior Director, Airport Assessments and Services (Canada)
🏢 Airports Council International
📍 Canada