Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era?

Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

As the Senior Director within the Salesforce Controllership group, you will be the strategic owner of our Finance system architecture, data flow, and enhancement roadmap. It is a critical leadership position requiring you to bridge the gap between complex accounting requirements and technical execution. You will oversee initiatives, drive the evolution of our Workday Cloud ERP ecosystem, and ensure AI is at the forefront of our financial automation strategy.

Strategic

Record to Report (R2R) Leadership: Direct and oversee comprehensive R2R initiatives involving complex data streams across both revenue and non-revenue business functions.

Systems: Act as the business sponsor for the finance technology stack, deploying ERP enhancements, automation, and reporting infrastructure to reduce manual touchpoints. Serve as the primary change agent, guiding cross-functional teams through transition periods, breaking down silos between technical and accounting teams, and transforming workforce capabilities to support a contemporary digital finance organization. ERP System Ownership & Technical Collaboration Serve as the primary business owner for the accounting ERP system.

Define the strategic vision for system architecture, data integrity, and operational scale.

IT Partnership & Issue Resolution: Partner directly with IT to manage, prioritize, and resolve critical ERP production issues, ensuring minimal disruption to accounting operations. Drive alignment, influence decision-making, and secure buy-in from senior stakeholders across Accounting, Finance, Engineering, and Operations.

AI & Automation Enablement: Identify and deploy with finance transformations high-impact AI/agent use cases to scale automated, data-driven operations across Controllership. Facilitate alignment across diverse groups (Tax, Treasury, Legal & M&A;) to ensure that Controllership initiatives consider the full financial picture and regulatory landscape.

Strategic Decision Support: Lead key strategic projects within the Global Accounting organization,



specifically identifying decision bottlenecks and presenting clear facts to the appropriate stakeholders to facilitate resolution.

Technology & Business Liaison: Serve as a key bridge between the Accounting function and the Digital Enterprise Transformation (DET) team. You will help articulate clear business facts, define requirements, and support critical design decisions to ensure our systems support our accounting needs. Transform complex project updates and accounting data into clear, compelling narratives.

You will act as the content creator for executive presentations. 12+ years of progressive experience in accounting, financial systems, or finance transformation, with a strong background in R2R processes. ~ Technical Acumen - Deep expertise in enterprise-level ERP systems and accounting data architecture. ~ Stakeholder Influence - Exceptional executive communication skills with the ability to influence cross-functional technical and non-technical stakeholders without direct reporting authority. ~ Demonstrated track record of successfully designing and implementing process improvements that reduced manual effort and improved accuracy. ~ BA/BS degree is required in Accounting, Finance, Business Administration, Information Systems, or related subject area or equivalent relevant experience required. ~ Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) ~ Expertise in US GAAP, IFRS and local statutory requirements. ~ You bring exceptional problem-solving skills using structured frameworks to dissect complex operational failures and present technical roadmaps to finance leadership. System experience - Workday experience preferred. You have first‑hand experience driving AI transformation initiatives, specifically implementing agentic automation and intelligent workflows within Finance.

This role is hybrid and goes into the office 3 days per week. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Together,



we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. For Ontario-based roles, the base salary hiring range for this position is CAD 183,300 to CAD 233,300 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. This posting is to fill a vacancy on our team, unless otherwise noted. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. #

📌 Senior Director, Controllership & Operations Transformation (Toronto)
🏢 110 salesforce.com Canada
📍 Toronto