Elevate your technical career as a Senior Field Service Technician at Xerox. Focus on maintaining and repairing advanced production equipment while delivering exceptional customer service and satisfaction. Xerox is expanding its Technical Services division and seeks a skilled technician with senior-level electro-mechanical experience.

The ideal candidate will perform repairs, leverage troubleshooting skills, and maintain a robust customer relationship. A thorough understanding of circuit diagnostics and reliability is crucial for success. Key Responsibilities:

- Manage call resolution according to SLA agreements
- Perform repairs and maintenance on large-scale production equipment
- Conduct diagnostics and software loads as needed
- Serve as the main contact for customer satisfaction
- Assist teammates with policies and repair best practices

Requirements:

- Senior electro-mechanical experience with troubleshooting skills
- Valid driver's license and insurance coverage
- Ability to lift 50 pounds and engage in physical activities
- Dependable time management skills for service commitments
- U.S. visa required for training travel

Bring your electro-mechanical expertise and commitment to customer service at Xerox.

📌 Senior Field Service Technician at Xerox (Vancouver)
🏢 Xerox
📍 Vancouver