Full-Time On-site Help Build What's Next.

First Canadian Group

Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth. Our employees work directly with senior Group Benefits leaders, including our President and Vice President. If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the prospect you've been looking for.

Vacation and Earned Time Off program ~ Group Retirement Savings Plan with employer match ~ Employee benefits plus Health & Wellness Spending Account ~ Employee Assistance Program and employee discount programs ~ On-site gym ~5% bilingualism premium for qualified professional-level French bilingualism, where applicable We want someone who understands the business well enough to help us improve it. Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients. How complex Group Benefits administration is handled and standardized.

Improvements to workflows, technology and administrative practices. Best practices and knowledge development across the Administration team.

Our Group

Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together. Assist the Manager,



Group Administration with the conversion and transition of groups and members from current administration platform to new platform.

Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans. Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards. Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree. ~5+ years in Group Benefits administration, claims or a related field is required. ~ Proficiency in using software and technology platforms is required. ~ Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred. ~ Strong customer service skills with experience handling client interactions professionally and efficiently is required. ~ Fluent in French and English with proven competencies in verbal and written communication is required. ~ We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request. #

📌 Senior Plan Administrator (Group Benefits) (Edmonton)
🏢 First Canadian Insurance
📍 Edmonton