At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents. Customers love Rootly.

See why our customers have reviewed us 5 stars on G2. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog. This is not a traditional ops role – we’re looking for software engineers who love infrastructure, developer experience, think in systems, and are obsessed with building tools that make the entire engineering org more reliable, performant, and scalable.

At Rootly, engineers are expected to take initiative and deliver high‑leverage work—whether it’s building automation to remove toil, improving our observability stack, or making our services more resilient. You’ll work closely with product engineers and customers alike to ensure we’re always one step ahead. Embed with product teams to enhance observability, reliability, and performance of their services.

Own our CI/CD pipelines, observability tooling, monitoring systems, and incident response processes. Collaborate deeply across engineering to understand systems at the code level and surface cross‑cutting reliability, performance, and scaling concerns early. Architect and scale our infrastructure, ensuring best‑in‑class performance, availability, and operational excellence.

Drive capacity planning efforts to ensure our infrastructure is resilient and scalable as we grow. Act as a strong voice for reliability, performance,



and scalability across the engineering organization. You don’t need a fancy degree or a resume full of logos. 5+ years of experience in an SRE, Platform, DevOps, or Infrastructure Engineering role. ~5+ years of experience writing software in a production environment. ~ Solid technical knowledge of cloud infrastructure, distributed systems, and reliability practices. ~ Strong understanding of observability, performance tuning, and scaling strategies. ~ Deep familiarity with incident response, monitoring, and CI/CD systems. ~ Hands‑on experience supporting web or RPC services at meaningful scale. ~ You write code to solve infrastructure problems—not shell scripts alone, but production‑grade software.

Experience with Ruby and Go is a plus. Ruby on Rails, PostgreSQL, Redis, Sidekiq, AWS Lambdas, Kafka, DynamoDB Frontend: Infrastructure: AWS, Terraform (IaC) We’re building something category‑defining and want teammates who crave ownership, love solving hard problems, and thrive in a high‑bar, high‑impact environment. ~ Competitive compensation and early equity in a fast‑growing, venture‑backed company. ~ Comprehensive medical, dental, and vision coverage. ~3 weeks of vacation, plus unlimited sick and mental health days, and a company‑wide end‑of‑year shutdown to recharge. ~$500 stipend for home office setup. ~ Unlimited token usage and access to AI tools ~ We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #

📌 Senior Platform Engineer-Cloud (Toronto)
🏢 XYZ Venture Capital
📍 Toronto