Born West is a creative tech agency. We build digital products, experiences, and systems that matter. We're a studio of about 40, mostly senior, distributed across North America and India, with 120+ projects delivered.

We're hiring someone to own the delivery of client work end to end, and to be the person our clients actually deal with day to day. You own the schedule, the scope, the resourcing, the dependencies, the risk, and the relationship. In practice you'll have two or three projects live at once inside a small number of accounts.

The job is to own delivery of what we agreed to build. You run the calls, present the plan and the delivery approach, explain tradeoffs, and defend decisions. Creative and product direction is presented alongside our founders and design leads — the delivery story is yours.

When an account has more than one project running, you're the point of contact across all of it. Delivery. Planning, execution, and shipping of creative and technical work — websites, apps, digital products.

You map requirements into a plan, write tickets an engineer can pick up without a conversation, run sprints and boards (Scrum and Kanban), surface blockers early, and write decisions down. Our engineering leads own the technical breakdown of a build; Product owner, design, and engineering pointed at the same thing, mostly in writing, across time zones. Where an account is made up of several projects, you keep timelines, deliverables, and messaging consistent, and partner with client stakeholders on roadmap, phasing, and prioritization.





You report progress, dependencies, and risk to our leadership. You won't own commercials. This is delivery and relationship ownership, not a book of business. We need at least 4 hours of daily overlap with North American business hours, either PT or ET.

AI is part of the day. We build AI-native products and we use AI tools to plan and ship.

Experience owning a whole client engagement rather than one workstream inside someone else's — several pieces of work in flight, with you accountable for how they add up. ~ Concrete examples of absorbing a messy problem and returning with a recommendation. Comfortable on live calls with senior stakeholders — founders, marketing leads, VPs. Excellent written English.

Clear, complete, and rapid, since most of our decisions happen in writing. ~ Experience managing remote teams across time zones. ~ Fluent with Scrum and Kanban. ~ Enough technical fluency to talk credibly with engineers: what's hard and why, where the dependencies are, what a tradeoff costs. You don't need to reason about API design or architecture yourself — we have people for that. ~ Hands-on use of LLMs and AI tools in your own workflow. Linear for project and issue tracking.

Familiarity with full-stack web work, web apps, and APIs (REST/GraphQL). Working with a Rails team. Projects built with agentic coding tools.

Background in digital production, UX, or software development. AR/VR, WebGL, installations. Linear for project and issue tracking, plus Slack and Figma. #

📌 Senior Project Manager, Client Delivery Project management (Quebec City)
🏢 Born West
📍 Quebec City