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Fanshawe

College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.

Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Posting Closing Date: October 21, 2026 Campus Location: London, ON Department: WHR1 Workday Sustainment HR Employment Group: Administrative Pay Details: $102,000.00 - $135,660.00 Salary Worker Sub-Type: Regular Time Type: Full time Remote Type: Hybrid Contract End Date: Hours of Work per Week: 37.5 : Note: This is for 1 Regular Full-Time vacancy. This position is deemed a critical replacement vacancy.

Work Mode: Hybrid - Occasional in-person work at our London, Ontario campus is required Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Why this Role is Important Fanshawe College is advancing its digital transformation through the implementation of Workday, a modern cloud-based enterprise platform that is reshaping how we support our employees, finances, and future student services. Having successfully deployed Workday Human Capital Management (HCM), Finance, and Adaptive Planning, the College is now preparing to embark on the next phase of its journey with the implementation of Workday Student. As Workday becomes the foundation of our administrative ecosystem, access to accurate, timely, and actionable data is more important than ever.

To support this evolving landscape, Fanshawe has established a dedicated Workday Sustainment Team responsible for optimizing the platform, driving continuous improvement, and enabling data-informed decision-making across the College. Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support, configuration, maintenance, and continuous improvement of the Workday HCM platform, with a primary focus on assigned modules.

The Senior Functional

Specialist leans on their deep Workday expertise and is responsible for analyzing business requirements, configuring and testing system solutions, supporting Workday releases, troubleshooting system issues, maintaining documentation, and ensuring the integrity, security, and reliability of the Workday portfolio functionality. The incumbent collaborates closely within the Workday team and Information Technology to align cross-functional opportunities. The incumbent works directly with Human Resources and other stakeholders to define requirements and outcomes and deliver sustainable solutions that support operational excellence and strategic priorities.

This role supports the ongoing evolution of Workday by identifying opportunities for process improvement, automation, and optimization. The incumbent maintains expertise in Workday's evolving capabilities, including artificial intelligence, machine learning, intelligent automation, and emerging platform innovations, evaluating and implementing approved functionality that enhances operational effectiveness and user experience. A customer-focused approach, balanced with strong business process knowledge and system expertise, is essential to proactively identify opportunities, improve business outcomes, and support the continued development of the Workday Centre of Excellence through governance, knowledge sharing, standardized practices, and continuous improvement initiatives.

This position is privy to, responsible for, and entrusted with highly sensitive, proprietary, and confidential information. This includes, but is not limited to, employee data, financial data, budget allocations, workforce planning metrics, organizational design, business configuration details, and core operational processes. Safeguarding the integrity, security, and restricted access of this information is a core expectation of the role.

How You’ll Make an Impact Business Transformation, Design, and Configuration Lead the functional design, process mapping, and configuration of assigned Workday modules and related business processes to ensure alignment with institutional goals

Through an analysis of current-state needs and system deficiencies, establish and confirm future operational goals for assigned functional areas; make recommendations on process modifications to improve data accuracy, user experience, and efficiency

Map end-to-end business processes, identify downstream change impacts for end-users, and provide strategic input into overall project deliverables and workplans

Participate in implementation and post-go-live activities for assigned functional areas including solution design reviews, configuration workshops, testing activities,



knowledge transfer sessions, operational readiness planning, and the progressive transition of responsibilities from implementation resources to sustainment

Investigate, troubleshoot, and resolve system issues, configuration defects, security concerns, and user-reported incidents

Analyze business requirements and develop sustainable configuration solutions that align with college objectives

Analyze proposed changes, enhancements, and operational issues to identify potential impacts across Workday functional areas, engaging appropriate subject matter experts to support solution design, testing, implementation, and issue resolution

Ensure configuration and solutions activities adhere to governance, documentation, security, and quality standards

Business Analysis and Stakeholder Collaboration Partner with Human Resources, Information Technology, and business leaders to understand operational requirements and strategic priorities

Act as the single point of contact to identify, collect, and reconcile business requirements from subject matter experts (SMEs) across HR, Finance, and Student Services to ensure unified data alignment

Facilitate root-cause analysis and requirements gathering sessions to isolate existing process bottlenecks, translating college operations into clean, sustainable functional specifications

Provide expert advice regarding Workday functionality, best practices, and solution alternativesSupport prioritization and evaluation of enhancement requests and operational improvementsEvaluate business requests and configuration changes for downstream and cross-functional implications, facilitating collaboration with team members, technical resources, and business stakeholders to ensure solutions are aligned, sustainable, and support enterprise objectives Lifecycle Testing, Releases, and Quality Assurance Assess the impact of Workday releases and new functionality on supported business processes

Architect comprehensive end-to-end test scripts, validate results, and coordinate the rapid resolution of system defects, ensuring functional decisions are fully verified by impacted stakeholders

Plan, coordinate, and execute system testing activities, including functional integration, and regression testing

Enable and support Business Outcome Validation with impacted stakeholders

Support release readiness planning, communication, and implementation activities

Identify change management impacts for end-users and college stakeholders from system configuration, ensuring comprehensive business outcome validation before deployment

Reporting, Data Integrity and Compliance Design, develop, and maintain standard Workday reports, calculated fields, and dashboards that support operational, regulatory, and business requirements

Analyze reporting requirements and provide reporting solutions that enable stakeholders to access accurate, timely, and meaningful information for decision-making

Collaborate with senior specialized teams and other subject matter experts on complex, cross-functional, or enterprise reporting initiatives requiring advanced reporting expertise or specialized analytics solutions

Monitor, validate, and maintain data integrity across assigned business processes and reporting outputs

Support audit, compliance, regulatory, and operational reporting activities as required

System Optimization and Continuous improvement Develop and maintain configurations supporting portfolio business processes

Analyze business processes and identify opportunities to increase automation, improve efficiency, and enhance user experience

Deconstruct flawed legacy configurations and recurring system errors to engineer automated, scalable, and standardized workflows that align directly with enterprise objectives

Participate in roadmap planning and continuous improvement initiatives

Innovation, AI Enablement and Emerging Capabilities Monitor Workday releases, roadmap developments, and emerging technologies including artificial intelligence, machine learning, skills intelligence, predictive analytics, and intelligent automation

Evaluate new platform capabilities and recommend opportunities to improve service delivery, operational effectiveness, and employee experience

Configure, test, validate, and support approved AI-enabled features and intelligent automation capabilities

Complete Workday professional development opportunities supporting AI and automation, participate in Higher Education Community groups and Workday knowledge-sharing activities related to emerging technologies

Documentation, Compliance and Knowledge Management Develop and maintain configuration documentation, testing artifacts, business processes, and support procedures

Document configuration rationale, process decisions, and operational procedures

Support knowledge transfer initiatives and organizational readiness activities

Collaborate with integration developers, technical resources, vendors, and business stakeholders to define requirements, validate data movement, support testing activities,



and resolve integration-related issues affecting assigned business processes

What You’ll Bring Post‑secondary 4 year Bachelor’s Degree in Human Resources, Information Systems, Computer Science, Data Science, or related field with an emphasis on ERP systems or other related discipline A combination of other relevant equivalent education and/or experience will be considered

Minimum five years of experience supporting enterprise ERP applications

Minimum three years of experience configuring Workday HCM, Benefits, Compensation, or related modules, with demonstrated specialization and advanced configuration experience in Workday Benefits

Workday certification in HCM, Benefits, Compensation, or related modules is considered an asset

Comprehensive understanding of human resources including Benefits, Compensation and related business processes

Demonstrated experience gathering requirements, configuring solutions, performing testing, and supporting production environments

Experience supporting software releases and continuous improvement initiatives

Experience working with cross‑functional stakeholders within a large, complex organization

Experience in a post‑secondary or public sector environment would be considered an asset

Experience evaluating or implementing automation, artificial intelligence (AI), or emerging enterprise technology capabilities would be considered an asset

Knowledge of AI governance, privacy, security, ethical considerations within enterprise software environments is considered an asset

Strong business analysis, problem‑solving, and process improvement skills

Understanding of software testing methodologies and change management practices

Ability to translate business requirements into technical solutions

Excellent analytical and troubleshooting skills

Strong verbal, written, and presentation skills

Ability to collaborate effectively with technical and non‑technical stakeholders

Demonstrated ability and willingness to continuously learn emerging technologies, including artificial intelligence, machine learning, automation, and analytics

Ability to evaluate new platform capabilities and support business adoption through configuration, testing, documentation, and stakeholder engagement

What This Opportunity Offers Comprehensive Pension &

Benefits: Join a defined‑benefit pension plan (through the CAAT Pension Plan) that delivers predictable lifetime retirement income, plus dental, disability, travel insurance and extended health coverage.

Vacation: Enjoy paid time off and benefit from a scheduled holiday closure that offers additional rest and time with family during the winter season

Tuition & Career development: Continue your learning journey — eligible employees and their dependents can take select Fanshawe programs or courses at a reduced cost

Inclusive, Meaningful Campus environment: Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.

Fanshawe provides Competitive compensation

Comprehensive Benefits Package

Defined benefit pension plan

Generous vacation and holiday entitlements

Full‑time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1

Prepaid leave/salary deferral plan

Subsidized maternity and parental leave

Family tuition program

Flexible work policy

Employee and Family Assistance Program

Corporate Discounts through CAUBO

Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: [email protected]

Land Acknowledgement Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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A place where you belong: Embark on a fulfilling career journey with us! We’re more than a job; at Fanshawe College you become part of a community that values your growth. We are dedicated to nurturing your success with exceptional resources, technology, and professional development. Learn more below and find out why a career at Fanshawe should be part of your future.

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📌 Senior Workday Functional Specialist (London)
🏢 The Fanshawe College of Applied Arts and Technology
📍 London