05 Oct
|
The Headhunters Recruitment
|
Saskatoon
05 Oct
The Headhunters Recruitment
Saskatoon
We're looking for an onsite Service Coordinator in the construction and building services industry in Saskatoon, Saskatchewan . This is an immediate temporary opportunity with the potential for longer-term employment for the right individual.
Our client, Creative Door Services , is one of Western Canada's leading overhead door companies, servicing residential, commercial, and industrial customers. Due to growth, staffing transitions, and increased service demands, the Saskatoon branch is seeking a highly organized Service Coordinator to support daily operations and help ensure exceptional customer service.
The Service
Coordinator will play a key role in coordinating service calls, supporting field technicians, managing work orders, and serving as a primary point of contact for customers.
Service Coordinator Responsibilities:
- Answer incoming customer inquiries and provide exceptional customer service
- Schedule and coordinate service and warranty calls with customers
- Dispatch technicians and communicate job details, updates, and scheduling changes
- Open, manage, and close service work orders accurately and efficiently
- Coordinate closely with technicians, warehouse personnel, and internal departments to ensure timely service delivery
- Process service documentation, invoices, and warranty-related paperwork
- Follow up with customers regarding completed work, purchase orders, and billing requirements
- Track work order progress and maintain accurate service records
- Review technician documentation for completeness and accuracy
- Assist in prioritizing service requests and resolving customer concerns in a fast-paced environment
- Support branch operations and perform other administrative duties as required
The Successful Candidate Has:
- 3+ years of experience in service coordination, dispatching, customer service, or a similar operational role
- Experience working in construction, trades, overhead door, HVAC, plumbing, electrical, or other field service environments
- Exceptional communication and interpersonal skills
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- The ability to think quickly, solve problems, and adapt in a fast-paced environment
- Intermediate proficiency with Microsoft Office, including Outlook and Excel
- A strong attention to detail and commitment to accuracy
- Experience working collaboratively with technicians, customers, and cross-functional teams
- A positive attitude and willingness to contribute wherever needed
- High school diploma or equivalent
Compensation and Benefits:
- Hourly rate of $24.00-$30.00+ per hour , depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Potential overtime opportunities
- Immediate start available
- Prospect to gain experience with a well-established and growing organization
- Potential for long-term employment based on business needs and performance
Additional Information:
- Full-time temporary position
- Monday to Friday, 8:00 AM to 5:00 PM
- Fully onsite in Saskatoon, SK
- Reports directly to the General Manager
- Immediate hiring need
**Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted. #IND**
📌 Service Coordinator- Temp (Saskatoon)
🏢 The Headhunters Recruitment
📍 Saskatoon