Overview Fountain Tire Edson is searching for a friendly, knowledgeable, and experiencedService Managerto manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.

What Does Fountain Tire

Offer?

- Competitive wages based on experience: $75,000 to $80,000 + Incentive Bonus - Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement - Regular day shift schedules - Great discounts for you and your family on tires, parts, and mechanical services - The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store! As a Service Manager, your duties will include:
- Overseeing and managing mechanical and tire services - Setting quality standards and maintaining thequality of all shopactivities - Creating work orders and arranging bookings and communicating them to the technicians - Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up - Recommend tire service, specialty tire service,



wheel and mechanical service to customers - Ensuring completion of shop maintenance and repair work - Addressing customer complaints and inquiries in a courteous, professional manner - Advising techniciansof work that must be completed - Ensuring technicians compliance with company standardsregardingquality, safety, and customer service - Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers - Maintaining the cleanliness of the shop Our ideal candidate has/is:
- 5+ yearsof automotive industry experience - Must have an advanced knowledge of mechanical and tire services in a commercial automotive environment - Dedication to providing exceptional customer service - Proven leadership ability, with a solid focus on operations and business processes - Commercial vehicle inspection program and out of province inspection certifications - High level of integrity and accountability - Ability to develop and maintain effective relationships with team members and customers - Strong communication, and interpersonal skills - Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements - Flexible, patient, and calm when working with tight schedules

📌 Service Manager, Edson
🏢 Fountain Tire
📍 Edson