Under the supervision of the Customer Service Supervisor, the position holder coordinates the preparation, shipping, and payment of orders. ADVANTAGES Market-competitive salary

- Comprehensive group insurance program paid 100% by the employer
- Group RRSP with employer contribution
- Free parking and public transportation nearby
- Gym
- Social committee, employee discounts. TASKS AND RESPONSIBILITIES Courteously greet customers coming to pick up their merchandise
- Respond to calls and emails from customers for the preparation, pick-up and shipping of equipment
- Prioritize picking vouchers for handlers
- Manage the shipment of equipment according to carrier deadlines
- Obtain quotes from carriers
- Complete all the documents associated with the shipment of the material
- Work in collaboration with colleagues from other departments to optimize customer service




- Keep the customer informed of any problem during the process of preparing or shipping his order
- Follow up on outstanding orders
- Process customer payments Handle invoicing and credit transactions Prepare end-of-day transaction reports and perform cash register closing Perform all other related tasks.

REQUIREMENTS AND SKILLS Have a good learning ability

- Demonstrate excellent customer service
- Be skilled in computers and basic calculations
- Follow internal procedures
- Be able to handle several tasks at the same time.

Here are the attitudes expected of an employee: Be motivated and organized

- Be proactive and thorough
- Use good judgment
- Be rigorous and professional
- Have a good team spirit.

📌 Shipping Desk Agent (Quebec)
🏢 CENTURA
📍 Quebec