Keyholder is a customer service role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Keyholder, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods. If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill!

No experience is needed as we will help train, coach, and support your path of success. Goodwill, Ontario Great Lakes is a leading non-profit organization committed to strengthening people and lives through the power of work. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

To strengthen people and communities through the power of work. Everyone working and thriving in inclusive, sustainable communities. Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).

Registered Pension

Plan opportunity for various roles. Employee discount at retail locations.

Exciting career training and coaching: ~ Equitable access to skills training & coaching, scholarships, and educational credentials. Personal and professional development support with Life Coach & Employee Assistance Program.



Work-life balance (we provide flexibility in scheduling your shifts) Building a workforce which reflects the diversity of the communities in which we live.

Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership. Accredited through CARF International. Provide world-class customer service by helping customers, answering questions, and sharing your passion for our mission when greeting donors.

Assist in the scheduling of staff and preparation of time and attendance reports. Assist the Manager or Assistant Manager in the day to day operations of the store and donation center. Assist the Store Manager in complying with all organizational image, security and safety practices according to policies and procedures.

Follow

Goodwill’s Policies and Health & Safety guidelines. Help to keep the donor area look clean, organized and protected Responsible for opening and closing tasks, which includes working evenings and weekends.

Flexibility: able to work at various times, including days, evenings, and weekends. Any experience is welcome—we will help coach you to gain these workplace skills: Communication: effectively speaking with and listening to team members and customers to create a positive workplace. Health and safety experience an asset. ~ Store Manager We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

We will be happy to work with applicants requesting accommodation at any stage of the hiring process. We use automated AI resume screening tools to help assess applications. This is a vacant replacement position. #

📌 Shop Opener (St. Thomas)
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📍 St. Thomas