Lead globally distributed application operations teams as a Site Reliability Engineering Manager at Mastercard. Focus on mission-critical Java applications while providing 24/7 support across cloud and on-premises environments. In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications.

You are expected to provide mentorship, drive a high-performance culture, and oversee incident management practices. Your effectiveness will enhance operational excellence and continuous improvement in a complex, secure setting. Provide mentorship and technical oversight to team members

- Manage complex technical issue resolution and escalation support
- Establish incident management practices and conduct post-incident reviews
- Champion observability through various monitoring tools Experience with Azure public cloud and Java applications
- Strong technical leadership and problem-solving skills
- Knowledge in security practices including vulnerability management
- Bachelor's degree in Computer Science or equivalent experience

📌 Site Reliability Engineering Manager at Mastercard (Toronto)
🏢 Mastercard
📍 Toronto