Umbrella brings specialist firms together under one roof, covering strategy, digital transformation, data and AI, and IT infrastructure, cloud and security. Our clients get one partner who is accountable for their whole transformation, from strategy through to execution. We're looking for a Solution Engineer to join our AI practice and help clients use AI and automation to solve real business problems, and to turn what works into repeatable offerings. designing, building and supporting solutions in production. that requires working from our Richmond Hill office a few days each week.

Lead discovery sessions with business and technical stakeholders to find and rank automation opportunities. Assess clients’ data, systems and security readiness for AI. Build demos and proofs of concept, and help scope solutions for proposals.

Design and build AI-powered workflows and integrations with ERP, CRM, e-commerce and Microsoft 365 environments. Deliver document processing solutions for invoices, purchase orders, shipping documents and contracts. Build knowledge assistants grounded in each client’s own content, with access controls respected.

Design solutions with appropriate human review, audit trails and security controls. Choose the right technology for each client’s workplace. consistent workshops, questionnaires and scoring models.

Repeatable implementation plans: Keep these assets current as you learn from each engagement, and help the team adopt them. Monitor solutions in production for accuracy, usage and cost. 5+ years in solution engineering, technical consulting, or software or data engineering,



with at least 2 years building generative AI or automation solutions in production. Hands‑on experience with large language models (OpenAI, Anthropic Claude, Azure OpenAI or similar), including prompt design, retrieval‑augmented generation and agent frameworks. and running them securely in production.

APIs, Python or TypeScript, and business systems such as ERP, CRM and Microsoft 365. A track record of turning one‑off project work into repeatable services, accelerators or delivery methods. An understanding of AI security and privacy, including Canadian privacy requirements such as PIPEDA and Québec's Law 25.

The ability to explain technical concepts to non‑technical and executive audiences.

Experience with Microsoft Copilot Studio, Azure AI Foundry, Power Automate, AWS Bedrock or n8n. Document AI experience (Azure AI Document Intelligence, Google Document AI).

Experience building service offerings in a consulting or managed‑services firm.

Certifications such as Azure AI Engineer or AWS Machine Learning. French is an asset. Access to specialists in strategy, data, digital and security. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code.

Umbrella welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Further, it is Umbrella's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions. #

📌 Solution Engineer, AI and Automation (Toronto)
🏢 Jobs in JS
📍 Toronto