POSITION TITLE

Staffing Clerk

SHIFT TYPE

Rotating days, evenings, weekends

DEPT/PROGRAM

Staffing Services

JOB CLASS

Clerk 3

EMPLOYMENT TYPE

Temporary Full Time

(Up to 18 Months)

RATE OF PAY

$28.61-$32.25 per hour

WORK SCHEDULE

75 hours bi-weekly

EMPLOYEE GROUP

OPSEU

VACANCY TYPE

NEW Vacancy

Open

POSTING DATE

October 2, 2026

HYBRID ELIGIBLE

No

NUMBER

Multiple opportunities

Waypoint Centre for Mental Health Care is a 321-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Manager of Staffing Services is currently seeking multiple Temporary Full-Time Staffing Clerks. Under the direction of the Staffing Services Manager and in accordance with the Collective Agreement and hospital policies and procedures, to complete the full staff scheduling process, including the preparation of staff schedules for posting, filling of vacancies due to incidents such as sickness or LOA's, and pre-booking of additional part-time staff to address short-term operational requirements

Please note: This opportunity requires shift work.

For information about funding incentives for nurses, our enhanced employee referral program, housing, orientation and other employment-related information please follow this link to our employment web page. https://www.waypointcentre.ca/get-involved/join-our-team

KEY ACCOUNTABILITIES:

- Documentation of information from incoming calls to report absences from work
- Advance pre-booking of part-time staff to address known/anticipated operational requirements
- Accurate data entry in relevant databases (e.g. Status Change), financial (e.g. QHR/Shiftmaker), and staff scheduling systems (e.g. SMART) system, with attention to payroll details (e.g. paid hours, overtime, premiums, etc..)




- Communication with Nurse/Departmental Managers/designates on a daily basis
- Processing of schedule change requests
- Planning and posting staff schedules in accordance with the Collective agreement and MHCP policies and procedures
- Attendance at relevant workload planning meetings as required
- Notification of the Staffing Manager/delegate of staffing difficulties (e.g. systemic difficulties or an inability to address the staffing needs of the organization)
- Filing/clerical duties as necessary
- Data entry (e.g staffing hours or work. part-time staff unavailability, full-time staff overtime availability etc.)
- Maintenance of relevant staffing statistics as required
- Attendance at committee and staff meetings as required
- Coverage of the Short-call Clerk position as required on a rotational basis
- Key duties/responsibilities for incumbents assigned to the Short-Call Clerk position include:
- Documentation of information from incoming calls to report absences from work
- Hiring of additional staff to address short-term unanticipated operational requirement changes (e.g. sick calls, sudden workload volume increases associated with patient status changes)
- Accurate data entry in relevant databases (e.g. Status Change), financial (e.g. QHR/Shiftmaker), and staff scheduling systems (e.g. SMART) system, with attention to pay details (e.g. paid hours, overtime, etc.)
- Communication with Nurse/Departmental Managers/designates on a daily basis
- Processing of schedule change requests
- Pre-printing staff schedule information in accordance with the Staffing Office’s contingency plan
- Attendance at relevant workload planning meetings as required




- Notification of the Staffing Manager/delegate of staffing difficulties (e.g. systemic difficulties or an inability to address the staffing needs of the organization)
- Filing/clerical duties as necessary
- Data entry (e.g. part-time staff unavailability, full-time staff overtime availability etc.)
- Maintenance of relevant staffing statistics as required
- Attendance at committee and staff meetings as required

REQUIREMENTS/QUALIFICATIONS:

- Minimum 1 year of experience in a staffing/scheduling role working with scheduling processes and systems, preferably in a mental health care or hospital setting
- Minimum 1 years of experience in administrative functions
- Preference for proven knowledge of relevant legislation(s) and Waypoint’s collective agreements
- Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
- Proven ability to adapt readily to change
- Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
- Preference for proficiency in French/English

WHAT WE OFFER:

- Includes 6% in lieu of vacation to start and 14% in lieu of perks OR 10% if enrolling in HOOPP
- Participation in the employee referral program
- Professional training & development opportunities for eligible staff
- Access to Waypoint’s Employee & Family Assistance Program (EFAP)

HOW DO I APPLY? Waypoint employees apply through the Employee Self-Service portal at https://employees.waypointcentre.ca and external applicants apply to Join our Team, Career Opportunities | Waypoint by close of business (4:00 pm) on October 12, 2026, quoting Job ID WC26-256. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified. Waypoint does not use artificial intelligence (AI) to screen, assess, or select applicants.

📌 Staffing Clerk (TFT) (Penetanguishene)
🏢 Waypoint Centre for Mental Health Care
📍 Penetanguishene