Job Summary:

As a Supervisor at Harvey’s, you play a key leadership role in supporting daily operations, maintaining service standards, and guiding team performance. You will help oversee shifts to ensure smooth execution across all dayparts — opening, midday, and closing — while maintaining an exceptional guest experience through hands-on support, coaching, and operational focus. Full availability and strong leadership skills are essential.

Key Responsibilities:

Team Leadership & Guest Experience:

- Lead by example in delivering friendly, engaging service and high-quality food.
- Support team onboarding, training, and performance coaching.
- Monitor service flow and jump in as needed to resolve bottlenecks and ensure guest satisfaction.
- Handle guest concerns professionally and promptly, escalating issues when appropriate.

Operations & Shift Management:

- Supervise assigned shifts, ensuring operational checklists and standards are met.
- Delegate and monitor team responsibilities across all workstations (grill, garnish, cashier, drive-thru, etc.).
- Conduct food safety and sanitation checks throughout the shift.
- Complete opening and/or closing procedures in accordance with brand and safety standards.

Administrative Support:

- Assist in monitoring inventory and restocking to ensure shift readiness.
- Operate and oversee POS functions, including cash handling and shift reconciliations.
- Communicate shift handover updates and team performance highlights to management.

Qualifications:





- Previous experience in a quick-service or fast-paced restaurant environment is required.
- Prior leadership, key-holder, or supervisory experience is a strong asset.
- Must have full availability across various shift types (early morning, midday, evenings, weekends, and holidays).
- Able to lift up to 25 lbs and remain on your feet for extended periods.
- Strong communication, time management, and problem-solving skills.
- A hands-on leader with a positive attitude and team-first mentality.

What We Offer:

- Competitive wages
- Opportunities for advancement into management roles
- Employee meal discounts
- Extended health benefits after 3 months

Harvey’s is an equal opportunity employer and is committed to building an inclusive and diverse workplace. If you’re a team player who thrives in a leadership role and enjoys a fast-paced environment, we’d love to hear from you. Apply today and take the next step in your restaurant leadership career with Harvey’s!

Job Types: Full-time

Pay: $19.00-20.00

Ability to work at any of our Guelph locations until 3am:

- 223 Woodlawn Road W, Guelph, ON
- 12 Gordon St, Guelph, ON
- 99 Clair Road E, Guelph, ON

Experience:
- Leadership: 1 year (preferred)
- Fast Food Experience: 2 years (preferred)

Work Location: In person Pay: $19.00-$20.00 per hour

Benefits

- Dental care
- Discounted or free food
- Extended health care
- In office parking
- Store discount

Application question(s):
- Can you work until 3am?

Work Location: In person

📌 Supervisor (Guelph)
🏢 Harvey's
📍 Guelph