Supervisor, Mental Health and Wellness

Full-Time

Join Us in Supporting People, Strengthening Community

At Community Care Durham (CCD), coordinated networks of volunteers and inter-professional staff, working out of integrated community hubs and other locations, strive to enrich the well-being and quality of life for people wherever they choose to call home. As the largest community support services agency in Durham Region, CCD collaborates with its partners and the broader community to address community issues and support local citizens to achieve their goals to live independently.

Why Join CCD?

At CCD we offer purposeful work, as every role contributes to supporting people and strengthening communities in a supportive environment where compassion drives everything we do.

Reporting to the Manager, Community Wellness and Access, the Supervisor, Mental Health and Wellness provides leadership and oversight for the WeConnect Mental Health and Wellness (formerly COPE Mental Health) program.

Responsibilities include but not limited to:

- Provides direct supervision to the WeConnect Mental Health and Wellness program;
- Provides supervision to program staff, including performance evaluations for direct reports and guidance through coaching, mentoring, and recognition strategies;
- Provides leadership and guidance to support the safe, effective, and client-centered delivery of services, with a focus on continuous quality improvement;
- Works with the Manager to develop and implement process documents, operational guidelines, and best practices to support high-quality client services;
- Ensures program operations remain compliant with applicable legislation, regulatory requirements, and internal policies;
- Reviews programming content to ensure quality, accuracy, current research, and compliance with formatting standards;
- Monitors program outcomes against MSAA targets;




- Participates in the preparation of monthly program reports and performance metrics;
- Evaluates client services and program operations in collaboration with the Manager to identify opportunities for improvement and innovation that align with the organization’s Strategic Plan and respond to evolving community needs;
- Monitors client attendance trends in WeConnect groups to inform program development and changes;
- Leads the implementation of effective volunteer management practices, including training and development;
- Serves as a key change leader, advancing service improvements in alignment with CCD’s Strategic Plan and Directions;
- Builds and maintains robust relationships with community organizations, stakeholders, and service providers to enhance collaboration and resource sharing;
- Completes other duties as assigned by the Manager, Community Wellness and Access.

Qualifications required:

- Post-Secondary diploma/degree in mental health or related fields (Social Work, Psychology, Human Services)
- Minimum three (3) years supervisory experience
- Three (3) years’ experience in community-based mental health services.
- Proven ability to provide leadership, sound judgment, and critical analysis in high-pressure or complex situations.
- Understanding of mental health and privacy related legislation and policy, including the Mental Health Act and Personal Health Information Protection Act (PHIPA)
- Knowledge of volunteer engagement principles




- Strong proficiency in Microsoft Office (Word, Excel, Share Point, etc.)
- Exceptional communication and interpersonal skills
- Experience working with clients from diverse backgrounds experiencing a variety of mental health issues and addiction
- Possession of a valid Ontario “G” or “G2” driver’s license, with access to a safe and reliable vehicle
- Sensitivity to the needs of the vulnerable population with disabilities, including challenges in cognition
- Clear Vulnerable Sector Police Check completed within the past 6 months.
- Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies

Compensation and Benefits: $60,000 annually;

- Three (3) weeks’ vacation per year of work (pro-rated to hours worked);
- Six (6) paid sick days per year of work (pro-rated to hours worked);
- Nine (9) paid (including stat) holidays;
- Three (3) float days (when eligible);
- Health, dental, life insurance, and pension benefits when eligible;
- Performance incentive eligibility up to 3% of annual salary.

Work Location: Hybrid work environment

*Subject to change, CCD staff may be required to work anywhere throughout the Durham Region

Vacancy Status: This posting is for an existing vacancy

Please apply in writing referencing posting #2026-55 outlining qualifications and experience by 4:00pm on

Friday October 16th, 2026, to

Human Resources, Community Care Durham email: [email protected]

Pay: $60,000.00 per year

Benefits

- Casual dress
- Company events
- Company pension
- Employee assistance program
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Work Location: Hybrid remote in Whitby, ON

📌 Supervisor, Mental Health and Wellness (Whitby)
🏢 Community Care Durham
📍 Whitby