Shape the future of Ontario's Legislative Assembly as a Support Analyst in the Technology Services Branch. Collaborate with IT professionals to provide essential support in a dynamic environment. In this role, you will report directly to the Manager of the Service Desk, facilitating non-partisan administrative services crucial for MPPs. You’ll leverage your expertise to resolve IT incidents, ensuring smooth operations in a high-pressure ITIL Service Desk atmosphere. Key Responsibilities:

- Collaborate effectively with internal clients
- Problem-solve IT incidents swiftly
- Provide user support to minimize service interruptions
- Maintain high standards of service in a political setting
- Execute tasks with tact and discretion

Requirements:

- Post-secondary diploma in Information Technology required
- 1-3 years of IT service experience preferred
- Proficiency in Microsoft Technologies including Office 365 and Azure
- Experience with desktop systems like Windows 10
- Familiarity with networking protocols (TCP/IP, DNS, DHCP)

Bring your IT solutions expertise and service orientation to the Legislative Assembly of Ontario today.

📌 Support Analyst at Legislative Assembly of Ontario (Toronto)
🏢 Powerappsportals
📍 Toronto