We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Description:

CARE AND BE CARED FOR – THISIS YOUR HOME

Areyou highly organized, detail-oriented and able to work accurately in a busyenvironment with frequent interruptions? Are you seeking a rewarding careerthat cares for others, in an organization that cares for you? You’re looking inthe right place.

As a Team Assistant ( Full-Time, StartDate: Immediately; Location: North Bay or Timmins) , you will providesupport for the assigned team in their daily activities to ensure that patientsreceive prompt, effective customer service.

Whether you work in our office, in thecommunity, or a health care facility – you will play a lead role in providingconnected, accessible, patient-centered care – and be supported by ourcollaborative team that includes over 9,000 regulated health care and otherprofessionals.

A s a valued team member, your mission will be tohelp our patients be healthier at home, while you benefit from our supports for professionalgrowth, personal wellness and work-life balance.

What will you do?

- Provide administrative support services to Care Coordinators
- Process new referrals, and orders for services, supplies andequipment
- Process and assist in managing confidential patient records
- Enter, update and maintain a high volume of patient data in theelectronic database
- Answer a high volume oftelephone inquiries from patients, families and service providers, and refercallers as appropriate




- Initialassignment Intake Information and Referral, with possible assignment changeswithin the occupation based on operational needs
- Provide back-up support toother positions, as required

What must you have?

- A Grade12 diploma (minimum)
- 2+years’r related office experience
- Accuratekeyboarding/data-entry skills
- Proficientwith database software, MS Word, Excel, and other applications in a Windowsenvironment
- Excellentorganizational skills and ability to work independently with minimalsupervision
- Advancedmulti-tasking skills, with the ability to meet performance and service goals
- Exceptionalinterpersonal skills and ability to work as part of a team and interacttactfully and sensitively with patients from wide-ranging cultural, ethnic andsocio-economic backgrounds
- Excellentoral and written communication skills, including strong listening skills

- Flexibilityto work a schedule that includes days, evenings and weekends to meetorganizational needs
- Advanced oral and writtenproficiency in English and in French is essential
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, allemployees are required to submit proof of COVID-19 vaccination statusprior to start date.

What would give you the edge?

- A college diploma in the health or social servicesfield,



or business/office administration
- Familiarity with medical terminology, and officeadministrative procedures/concepts
- Knowledge of services provided by Ontario HealthatHome
- Abilityto speak French or another second language

French Proficiency: French required

Salary: Hourly wage of $25.35 to $29.46

Terms of Employment: Full-Time

Whoare we?

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Whyjoin us?

Ifyou’re interested in driving excellence in care and service delivery , and seeking an unparalleled chance to lead and learn,partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture ofequity, inclusion, diversity and anti-racism. We are committed to attracting,engaging and developing a workforce that reflects the diverse communities weserve. We welcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitmentprocess are available upon request .

We thank all applicants for their interest;however, only those selected for an interview will be contacted.

Interestedpersons are invited to submit a cover letter and resume by October 13, 2026, at 4:30 p.m. by visiting and applying through the organization website at: Careers| Ontario Health atHome

This jobposting is for an existing vacancy.

📌 Team Assistant #107-26 (North Bay)
🏢 North East Healthline
📍 North Bay