Team Leader (Travel Services) (Toronto)

Team Leader (Travel Services) (Toronto)

05 Oct
|
Fenergo
|
Toronto

05 Oct

Fenergo

Toronto

At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance.

From Know Your

Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. OurFinCrimeOperating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. Where technology doesn’t just meet regulations—it stays ahead of them.

Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology.

From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.

As Business Development Team

Lead you will carry your own number and lead a team to carry theirs. You keep a personal patch of strategic enterprise accounts and run it to the highest standard, while a share of your reward is tied to the performance of the team you lead. You will partner closely with Field Sales Representatives, Marketing, Client Success and GTM leaders to turn account strategy into real engagement with executive level buyers.

You will think commercially, communicate with clarity, and build genuine mastery of persona led value across financial crime, compliance, operations, client lifecycle, transformation and technology stakeholders. The BD Mission Business Development is the activation layer for pipeline creation revenue growth across Fenergo's core markets. Our job is to find where Fenergo can create value, understand the business problem deeply, engage the right stakeholders, and build the conditions for qualified enterprise opportunities to progress.

It is measured by the quality of account activation, the depth of discovery, the relevance of customer insight, and the progression of real enterprise opportunities into the revenue system. Carry your own patch of named enterprise accounts and run it to a standard the team can watch, learn from and aspire to. Be the visible example of excellence, on calls, in discovery, in account planning and in the CRM.

Coach reps on strategic outreach, discovery,



multithreading and value creation, using your own live deals as the teaching material. Run tight one to ones, pipeline reviews and skill sessions that raise the floor and lift the ceiling for every rep. Activate strategic accounts Develop deep understanding of named enterprise accounts, including their operating model, regulatory pressures, transformation priorities, technology landscape, stakeholder map and value drivers.

Use internal insight, external signals, account research, customer triggers and AI powered tools to identify where Fenergo can create value. Engage senior and varied personas Craft tailored messaging for stakeholders across Compliance, Financial Crime, Operations, Client Lifecycle, Technology, Transformation, Data and Commercial leadership. Run high quality discovery Use SPICED discovery to uncover the strategic problem, business impact, decision context, critical events and stakeholder motivations behind each opportunity.

Determine whether there is a meaningful business problem worth solving, not simply whether there is interest Develop explicit, account specific value hypotheses that connect Fenergo's capabilities to the customer's priorities, pain points and desired outcomes, and help the team do this consistently. Engage multiple stakeholders across the account to build a broad understanding of the customer's priorities and buying setting, and move engagement beyond a single contact. Partner with Field Sales Work as a close commercial partner to Field Sales Representatives.

Align on account strategy, target personas, activation plans, messaging, discovery learnings and next step commitments. Earn internal credibility for yourself and your team through preparation, quality of insight, execution discipline and commercial judgement. Operate with data and rigour Maintain quality activation plans, discovery notes and progression insight, and hold the team to the same standard.

Use CRM and revenue tools consistently so account engagement, pipeline creation and opportunity movement are visible, measurable and actionable across the whole team. You hit your own number and your team hits theirs, and Toronto becomes a benchmark for the wider BD function. Strategic accounts are activated with clear rationale, not generic outreach.

Target personas understand why Fenergo is relevant to their business priorities.



Early discovery produces meaningful customer insight, not surface level qualification.

Field

Sales receives stronger, better prepared opportunities from you and your reps. New joiners ramp faster because of the playbooks, coaching and standards you help put in place. You are recognised internally as a commercial operator and a leader who raises the quality of enterprise pipeline and the people who build it.

A strong track record in commercial SaaS, technology or B2B sales, with clear evidence of hitting and beating targets. Strong business acumen and the ability to understand complex customer problems. Confidence engaging senior stakeholders with relevance and professionalism.

You run a clean pipeline, you use the tools, and you hold a standard. Goal orientation, resilience and high standards of personal execution. Curiosity about financial services, regulatory technology, onboarding and client experience for complex financial institutions.

Comfort using data, account intelligence, AI tools and market signals to sharpen targeting and engagement. A share of your reward tied to team performance, and a clear path to grow scope, leadership and reward through defined career milestones. Working on strategic accounts in a complex, high trust, high value sales motion.

Taking the BD function in this region to record breaking heights as part of Fenergo's growth journey. It is not a pure management seat removed from the selling. It is not a scripted outreach or meeting setting function.

You will carry a number, set the example, build the team, and help take Toronto to heights the region has not seen before. Your compensation combines your own performance against your patch with a share tied to the performance of the team you lead. A collective feeling of inclusion and belonging Continuously raising the bar Retirement savings plan ~ Employee Assistance Programme ~ Opportunity to earn an annual company bonus ~Extensive training programs, classroom and online, through ‘Fenergo University’ ~ Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more ~ Defined training and role tracking to allow you see and assess your own career development and progress. ~ Work From Home set-up allowance Diversity, Equality, and Inclusivity We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

Our hiring decisions are based solely on qualifications, merit, and business needs. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement.

📌 Team Leader (Travel Services) (Toronto)
🏢 Fenergo
📍 Toronto

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