Technical Account Expert (Mississauga)

Technical Account Expert (Mississauga)

05 Oct
|
S3 Technologies
|
Mississauga

05 Oct

S3 Technologies

Mississauga

S3 Technologies is a leading IT services provider in the Greater Montreal area, serving bilingual SMB clients across a range of industries. Everyone here helps shape where the company goes, so you'll always be pushed to grow. As a Technical Advisor, you'll guide and advise clients as they maintain and grow their technology infrastructure.

You'll own the technical direction for each of your clients and work hand in hand with an Account Manager on every account. Strategic planning Guide the client through the projects laid out in their IT Plan Give high-quality advice on technology opportunities that can make the client more productive and profitable Prepare proposals for projects and other opportunities Analyze and assess the needs and requirements for each project to succeed Estimate the tasks and effort each project will take Set technology standards with the other Technical Advisors and the tech leads on other teams Help build procedures that make work easier for our internal technical teams College or university diploma in computer science or IT, or equivalent experience ~5 years of experience in a technical role in infrastructure, managed services, IT projects, analysis, or advanced support ~ Experience at an MSP, in professional services,



or preparing technical estimates and proposals is a major asset Technical knowledge You have a solid general understanding of several of these areas: Microsoft 365, Entra ID, Intune, and identity and access management Windows Server, Active Directory, and VMware and Hyper-V virtualization Networking: LAN, WAN, Wi-Fi, firewalls, VPN, and SD-WAN Cybersecurity, vulnerability management, and risk reduction principles Monitoring, asset management, and managed services tools Excellent presentation skills for both technical and non-technical audiences Strong writing skills for preparing recommendations and proposals Ability to identify risks, opportunities, and business impacts Bilingual in French and English, both spoken and written Competitive salary based on experience ~ Flexible work from home (100% remote, plus access to our new offices at Place des Arts) ~ Monthly cell phone allowance ~ A team of 100 IT pros who speak the same technical language you do ~ Downtown office (Place des Festivals) ~ Gym, showers, and social activities You've built working relationships with the account managers and the other S3 teams. You're a technical reference for your clients.

You're comfortable helping choose new technologies and standards that benefit every team, from projects and infrastructure to security and user services, with a cybersecurity-first approach. #

📌 Technical Account Expert (Mississauga)
🏢 S3 Technologies
📍 Mississauga

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