At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We seek to understand and improve our customers’ experience.

Smart

Risk-Taking. We transform risk into progress through data, experience, and intuition. Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D; (US) Robust Employee Assistance Program We are seeking a Titles Clerk with experience in customer service and general office administration.

You will work as part of our close-knit administrative team, and will be responsible for supporting our front office operations. You will coordinate the vehicle title process for dealer and commercial units, including out-of-province requests. You will collaborate with our other team members, including sales, commercial accounts, and accounting; Coordinate administrative tasks for vehicle title management,



serving as the primary liaison with the provincial department of motor vehicle registry and/or insurance agencies to access titles and title information.

Complete title and/or registration applications, input recent title requests into the title inventory system, and monitor status with the provincial department of motor vehicles and/or insurance agencies. Monitor internal systems for upstream units sold, coordinating title requests across the OPENLANE marketplace and responding to title inquiries from other OPENLANE locations. Provide excellent customer service by assisting dealers with various procedures and requests in an efficient and timely manner, including greeting customers, responding to incoming calls, taking payments, and general inquiries Ensure customer satisfaction by communicating with customers; Perform moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing data Generate/prepare reports by gathering data from computerized systems (i.e. vehicles without titles reports) Manually or electronically enter new data in an accurate and timely manner, including vehicle information, registrations and other documents May be required to process cheques, file sales transactions, balance & transmit sale reports & EFT wire transfers to other systems Support other administrative tasks, including sale day functions, as required High School diploma or equivalent experience / education ~1-2 Years’ of related experience in an administrative capacity ~ Strong customer service and communication skills ~ Prior experience working with vehicle registrations an asset Hourly: $19.00 - $19.00

📌 Temporary Administrative Clerk (Richmond)
🏢 OPENLANE
📍 Richmond