- As a Threat Analyst 1 on our Managed Threat Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail
- You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.

Shift: 8-5pm ET

- Investigate and analyze logs and security-related events via Sophos tooling
- Identify and respond to cyber threats occurring within customer environments
- Communicate and document findings to various customer audiences including technical and executive teams
- Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
- Acknowledge and satisfy inbound customer requests and interact with customers through various mediums
- Collaborate and assist with core security and threat response teams
- Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities with the intent of operationalizing findings to better protect our customers

Benefits

- We encourage teams to get together in person periodically to help facilitate teamwork
- Remote-first working model & hybrid options
- Flexible start and end times for many roles
- Leadership development program
- Access to LinkedIn Learning
- Global internal coaching program (Coach Match)
- Periodic Sophos wellness days off for all Sophos to help employees relax and recharge




- Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
- Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
- Free annual subscription to the Calm app
- Paid parental leave, caregiver leave & bereavement/compassion leave available
- We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
- Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
- Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
- Health care benefits available worldwide

A plus if you have:

- Experience with SQL query construction
- Knowledge of Mitre ATT&CK; framework
- Passion for all things related to information technology and cybersecurity
- Minimum 2+ years of experience working in a SOC workplace or computer security team in an IT environment




- Excellent troubleshooting and analytical skills, with proven ability to think outside the box
- Willingness to work outside of standard business hours, including weekends and holidays – our MDR service is 24x7x365
- Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
- Customer service-oriented with strong written and verbal communication skills
- Experience with OSQuery
- Programming and scripting skills - proficient knowledge of Powershell
- Basic understanding of Windows event log analysis
- Knowledge of incident response procedures
- Experience with enterprise information security data management - SIEM experience
- Must thrive within a team environment as well as on an individual basis
- Natural curiosity and ability to learn new skills quickly
- Experience with threat hunting
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc
- Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems (e.g., XP, Windows 7, 2003, 2008, OS X)
- Experience with endpoint and network security monitoring
- Basic understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc

Research shows that candidates sometimes hesitate to apply if they don’t check every box in a . We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team.

Don’t let a checklist hold you back – we encourage you to apply

📌 Threat Analyst (Ottawa)
🏢 Sophos
📍 Ottawa