Description Transaction Technician, Individual Insurance Build the future with us

Would you like to contribute to delivering accurate and efficient administrative services in the field of individual insurance? As a Transaction Technician , you will play a key role in processing administrative operations related to insurance contracts and maintaining the accuracy of client records.

This position is an excellent opportunity to showcase your skills and reach your full potential within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.

What you will accomplish with us

As a Transaction Technician , you will be at the core of our mission. Your main responsibilities will include:

- Applying client premium payments to their respective insurance policies
- Processing changes to client records, including beneficiary updates, payment method changes, and other administrative modifications within the Workflow system
- Managing and following up on bank payment rejections
- Processing transactions related to premium billing
- Regularizing policies to ensure they remain in force
- Participating in various day-to-day administrative activities based on the team's needs

What could help you succeed in this role We are looking for someone who:
- Is recognized for excellent organizational and planning skills
- Demonstrates robust analytical abilities and rigor in task execution
- Has a proven ability to manage priorities effectively in a dynamic workplace
- Can maintain accuracy and efficiency while working in a high-volume transaction-processing environment
- Has a strong customer-focused mindset and understands the importance of contributing, through administrative excellence, to a simple, efficient, and positive experience for clients and advisors




- Is known for attention to detail and commitment to quality
- Holds a general college diploma (DEC) or equivalent
- Has 2 to 3 years of relevant experience in the insurance industry or a related field
- Has experience in insurance administration or within a Managing General Agency (MGA), considered a strong asset
- Has knowledge of life insurance, considered an asset
- Is proficient with the technology and computer tools required to perform the role

Why you'll enjoy working with us
- A workplace where learning and development are combined with a shared pursuit of excellence
- Artificial intelligence tools available to everyone, helping increase personal effectiveness and support organizational growth
- A healthy, protected, equitable, and inclusive environment where your potential can thrive
- A hybrid work environment supported by flexibility and access to inspiring, innovative workspaces
- A comprehensive benefits program including flexible group insurance, vacation time, telemedicine, an employee and family assistance program, and more

Apply today and take your career to the next level! Your talent matters here.

Not sure you meet every requirement? At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we would love to get to know you.

The typical salary range for this position is between $47,544 and $78,090 CAD per year . The base salary offered may vary depending on knowledge, skills, years of experience, and internal equity considerations.

At iA, we are committed to providing fair, competitive, and market-aligned compensation. Market data is reviewed annually to reflect current employment conditions. Please note that this is a temporary 12-month contract position.

This opportunity offers a great way to gain experience within a recognized organization while developing your insurance expertise and expanding your professional network.

📌 Transaction Technician (Quebec City)
🏢 iA Financial Group (Industrial Alliance)
📍 Quebec City