- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 5 years or more

WORK SETTING

- Willing to relocate
- Relocation costs covered by employer
- Travel agency
- Cruise ship

TASKS

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff
- Supply information on package tour vacancies




- Sell travel products and travel insurance
- Pre-flight documentation
- Co-ordinate activities with local tour guides or leaders of performance groups

COMPUTER AND TECHNOLOGY KNOWLEDGE

- Point of sale system
- Database software
- Adobe Acrobat Reader
- Sabre
- Central reservation system (CRS)
- Amadeus
- Galileo

TRAVEL BOOKINGS

- International travel
- Domestic travel
- Business travel

WORK CONDITIONS AND PHYSICAL CAPABILITIES

- Rapid-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting

PERSONAL SUITABILITY

- Analytical
- Creativity
- Efficiency
- Goal-oriented
- Hardworking
- Positive attitude
- Time management
- Client focus
- Efficient interpersonal skills
- Organized
- Patience
- Ability to multitask

EMPLOYMENT TERMS OPTIONS

- Evening
- Morning

EMPLOYMENT TERMS OPTIONS

- Day
- Weekend

📌 Travel agency manager (Calgary)
🏢 Kibbi
📍 Calgary