1M+ customers ~Please note, while this role is listed as both onsite and remote, the remote prospect is only available to individuals residing within Canada. We're looking for experienced Alternative Mortgage Underwriters who will be responsible for making sound credit decisions, verifying documents and structuring solutions for clients whose needs or circumstances may fall outside of traditional lending criteria from across the country. looking beyond the numbers to understand the full story of each application while balancing customer needs, credit quality and risk. You’ll work closely with our Mortgage Sales team and third party brokers to identify effective financing solutions and deliver an exceptional customer experience.

You’ll be an integral part of enabling Neo to deliver a full range of financing products and services partnered with an exceptional customer experience. On a daily basis, you will promptly review incoming applications, verify supporting documentation for accuracy and legitimacy, and approve, decline, or refer applications for approval. You will ensure that established Service Level Agreements (SLAs), productivity, and risk/audit parameters are met.

You will follow up with brokers daily on issued mortgage commitments to maximize funding volumes. You will do this through active pipeline management. You successfully deliver mortgages from the application stage through to funding.

You communicate clearly and effectively with the Sales team, mortgage brokers, and internal/external partners to ensure they understand the mortgage process, expectations, and required documentation. You utilize a hands-on approach and problem-solving skills to make prudent decisions on complex mortgage files. You develop subject matter expertise in the functionality and features of products, services, tools, technology, and Salesforce CRM capabilities.

You have 3+ years of underwriting experience in the Canadian mortgage industry,



in Alternative Mortgage Lending You have a passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment In addition to salary, our program includes equity — empowering employees to share directly in our momentum today and in the meaningful value we create for years to come.

Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals.

Equity

Ownership (Where Eligible): At Neo, you don’t just work here, you own a piece of what we’re building. As a full‑time team member, you share directly in the upside of one of Canada’s fastest‑growing companies. When we win, you win — with real ownership and meaningful long‑term wealth‑building potential tied to our success.

You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it. Earn BIG with our short term incentive plans (STIP). Flexible health benefits & life insurance. 21 Days PTO + stat holidays, and personal leave.

Health & personal spending accounts. A wide variety of discounts through our partner network. Access to early use of products and discounts on fixed‑term Neo mortgages. Parental top‑up & equity vesting during long term leave.

Neo night events. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world‑class products to providing exceptional support at every step of their journey.

For select roles, equity participation reinforces that mindset by giving employees a direct stake in the company’s long‑term success. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. #

📌 Underwriter, Alternative Mortgages (Calgary)
🏢 Neo Financial
📍 Calgary