04 Oct
|
AC Hotel Marriott Montreal Downtown
|
Westmount
04 Oct
AC Hotel Marriott Montreal Downtown
Westmount
Become the face of Sonder as a Front Desk Agent, delivering exceptional service and guiding guests using innovative technology. This role is crucial in crafting memorable experiences in our boutique hotels.As a Front Desk Agent, you play a key role in the Sonder guest experience from the moment they arrive. You will handle check-ins, facilitate communication through digital platforms, and maintain an organized and clean setting. Your ability to address guest needs promptly and clearly will ensure satisfying stays.
Flexibility to adapt to various operational needs will enhance your success in this position.Key Responsibilities:Greet guests and manage efficient check-in proceduresAssist with technology features enhancing guest experienceAddress and resolve any guest concerns professionallyEnsure the front and back areas are well-maintainedSupport operational tasks and audits across various propertiesRequirements:Relevant experience in hospitality or customer-facing rolesStrong problem-solving mindset and communication skillsDetail-oriented with organizational capabilitiesLift and carry items weighing up to 50 poundsFlexible working hours for shifts, including weekendsBring your customer service excellence and vibrant energy to Sonder's hospitality team today.
📌 Front Desk Agent (Westmount)
🏢 AC Hotel Marriott Montreal Downtown
📍 Westmount