ROLE AND RESPONSIBILITIES Reporting to the Executive Director, as the

Philanthropy & Audience Relations

Manager

you will set and realize community building and revenue goals. Your main responsibilities will be:

Overview

Implement and oversee transition to recent donor and community member relationship management database and ticketing system

Manage CRM and ticketing software by creating events, group visits, timed entrances

Make strategic recommendations based on reports of actual and potential attendance

Philanthropy

Create and implement annual fundraising plan along with principal staff and volunteers

Manage and track identification, cultivation, solicitation and stewardship activities

Manage relationships with individual and foundation donors

Manage and implement direct mail and email campaigns

Maintain meeting minutes and notes

Prepare and implement membership, stewardship and cultivation events

Identify and research prospective private sector supporters

Prepare proposals and reports for individuals, foundations and corporations

Manage and prepare public sector grant writing and reporting

Maintain accurate records of donor activity

Maintain consistent and accurate donor, sponsor and funder recognition information

Maintain consistent and accurate donor and sponsor benefits information





Coordinate recording of financial contributions with Bookkeeper

Prepare receipts and thank you letters for individual and foundation donors

Process donations made by credit card and cheque

Audience Relations

Work with Executive Director to manage online ticketing to individuals and groups

Work with staff to manage onsite processing of tickets

Maintain consistent and accurate information about stakeholders in the performing arts, heritage and educational fields

Maintain consistent and accurate information about prospective educational and community groups for sales of museum visits and programs

Work with staff to manage online sales of museum merchandise

Manage electronic newsletters, including writing and proofreading

Create social media posts to support mission, programming, and audience engagement

Update website content related to events, group and individual visits

Update website content related to philanthropic giving and sponsorships

Ensure that all communications materials reflect the diversity of Canada and its artists and audiences, and meet standards of accessibility and inclusive language practices.

Please Note: CTM is a dynamic start-up with a small team: work will inevitably include other mutually agreed upon tasks

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📌 Philanthropy & Audience Relations Manager (Toronto)
🏢 Canada's Theatre Museum
📍 Toronto