The OpportunityThe Development Program Coordinator is responsible for researching, developing, planning, organizing, marketing, executing, evaluating, and reporting on world-class programs and events held at or on behalf of Capital Sports Management Inc. ("CSMI"), at the Sensplex facilities. This position is based primarily out of the Bell Sensplex, however will involve regular time spent at other CSMI-managed facilities (including the Richcraft Sensplex & Cavanagh Sensplex). The Coordinator is responsible for delivering outstanding customer service and ensuring all part-time team members involved in the execution of CSMI programs do the same.Key ResponsibilitiesThe Coordinator is responsible for developing, marketing, actively selling, and successfully operating programs for CSMI which include (but are not limited to):Hockey campsWeekly hockey skills sessionsSpecialty hockey clinicsYouth learn to skate programsSenators Spring AAA Hockey ProgramProspect campsSenators Elite Hockey Development ProrgamsOther programsIn addition, the Coordinator will identify and pursue opportunities other than those listed above for CSMI.Build and manage relationships with program clientsPreparation of schedules for programs and leaguesResponsible for ensuring that all aspects of programs are professionally executedResponsible for ensuring registration targets for all programs are exceeded using a creative and hard-working approachResponsible for preparing individual program budgets, forecasts, and final financial reportsExecute program marketing plans and assist with the development of these plansResponsible for delivering outstanding customer service and responding to all program inquiries in a timely fashion and as per company policies.Attend third party events or locations with the goal of promoting CSMI-run programs.Develop and deliver presentations to large groups (including minor hockey coaches and executives)Responsible for payment collection for all programsResponsible for the hiring & continuous training, coaching/mentoring & evaluation of part time staffResponsible for scheduling of program part-time staff (instructors, counselors, registration desk, etc.)Dealing with parents, coaches,



and hockey executives on a regular basisManage content of related program pages on CSMI websitesPre and post program communication (written & oral) with all clients including phone, email, and in personEnsure relevant information is communicated in an accurate and timely fashion to all program participantsMaintain program files for waivers, and program-related revenue and expense back-upSupervise part-time employees, interns, and coop students as requiredServe on interdepartmental committees as requested or requiredOccasionally assist with the execution, planning or marketing of CSMI run hockey tournamentsResponsible for following policies & procedures set out by programs department management and the Senators Sports & Entertainment group of companies, and for ensuring all part-time team members do the same (including Occupational Health & Safety related)Other duties as requested by the Manager, Development Programs or Director, Hockey ProgramsQualifications (what we look for)University Degree or College Diploma in a sports or business related fieldMust have an intimate knowledge and understanding of the game of hockeyExcellent written and oral communication skills (written communication competency test may be required during application process)Knowledge of and experience with youth programmingMinimum of two years customer service experience (education in this area is an asset)Previous experience in event or program planning and executingMust be proficient with MS Office applications (Excel, Word, Outlook) with a special emphasis on MS ExcelBilingualism is an asset (oral and written: English and French)Excellent supervisory skills & relevant experienceMust be a team playerVery strong work ethicAbility to work under pressure situations and deal with difficult people on a regular basisAbility to meet tight deadlinesMust hold a valid driver's license and have own means of transportationMust be available to work evenings, as well as weekends and holidaysWho We AreThe Sensplex Facilities, an affiliate of the Ottawa Senators Hockey Club,



are Ottawa's premier destinations for hockey, sports, and community events. Our three state-of-the-art locations, Bell Sensplex, Richcraft Sensplex, and Cavanagh Sensplex, serves as hubs for athletes, teams, and families looking for top-tier ice surface, fieldhouse, training programs and recreational opportunities.What We OfferEmployees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.Active social committee, which hosts multiple large-scale events throughout the year.This role falls within a base salary range of $43,500.00 - $66,600.00 annually, consistent with the organization's established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at (phone hidden) if you require disability-related accommodation in order to participate in the recruitment process.SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities. SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws

📌 Coordinator, Development Programs (Varennes)
🏢 Capital Sports Management
📍 Varennes