Benefits & Retirement Client Experience Specialist (Toronto)

Benefits & Retirement Client Experience Specialist (Toronto)

04 Oct
|
JPMorgan Chase
|
Toronto

04 Oct

JPMorgan Chase

Toronto

Drive customer satisfaction as a Client Service Specialist with RDV. This position prioritizes building relationships and efficiently managing client interactions.You will play a crucial role in identifying and addressing client needs. Your responsibilities will include managing a high volume of calls, resolving complaints, and assisting with store operations, all while following established procedures to ensure a seamless customer experience.Key Responsibilities:Assess client needs to achieve satisfactionDevelop trust through effective communicationMaintain detailed records of interactionsHandle inquiries about warranties and sales termsAssist with repairs and orders in-storeRequirements:3 to 5 years of experience in customer serviceExcellent verbal and presentation skillsAbility to multi-task and effectively manage timeBring your retail experience to RDV and contribute to building lasting relationships with our clients.

📌 Benefits & Retirement Client Experience Specialist (Toronto)
🏢 JPMorgan Chase
📍 Toronto

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