Join Sailor Health as a Patient Support Coordinator, providing essential guidance to older adults in their post-intake journey. This remote position ensures every patient feels valued and understood while addressing their needs with a personal touch. As a full-time remote Patient Support Coordinator, you will assist patients by answering queries, managing scheduling changes, and troubleshooting issues. Your role is to foster a seamless experience, ensuring patients feel cared for throughout their mental health journey. This position thrives on empathy, organization, and a commitment to supporting older adults in accessing quality care. Key Responsibilities: - Provide post-intake support via phone, email,



and text - Address scheduling changes and billing inquiries swiftly - Troubleshoot patient issues using various tech platforms - Maintain a warm and skilled demeanor in all communications - Ensure patients feel supported and informed at every step Requirements: - Excellent communication skills, clear and kind - Detail-oriented with problem-solving abilities - Comfortable with technology and adaptable to new tools - Experience in healthcare or customer support roles - Passionate about improving mental health care access for seniors Bring your communication, problem-solving skills, and technical adaptability to support older adults at Sailor Health. #J-18808-Ljbffr

📌 Remote Patient Support Coordinator At Sailor Health (Quebec City)
🏢 Sailor Health
📍 Quebec City