Step into a rewarding role as a Bilingual Call Center Agent with Transat, where youll deliver exceptional service in a hybrid work model. Help customers and travel agents with their inquiries, providing expertise on services and reservations.

Transat is seeking a skilled individual for the Call Center Agent position, ideal for those with one year of call center experience. Applicants should be comfortable with computer tools and systems while thriving in a dynamic environment. Your role will involve assisting customers with their travel needs and promoting various Transat offerings.

Key Responsibilities:
• Answer incoming calls from customers and travel agents
• Promote Transat products like seat selection and services




• Assist customers in navigating the Transat website
• Provide top-notch customer service with empathy
• Manage inquiries professionally and efficiently

Requirements:
• Minimum one year of call center experience
• Bilingual in French and English, spoken and written
• Comfortable using computer systems
• Experience in the travel industry is an asset
• Robust customer service skills are essential

Bring your bilingual skills and customer service expertise to Transat and support travelers in creating unforgettable experiences.
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📌 Bilingual Call Center Agent at Transat (Montreal)
🏢 Air Transat
📍 Montreal