BIS Safety Softwareis a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been building innovative software that helps companies simplify training, improve compliance, and keep their people safe. As we continue to grow, we're looking for someone with exceptional attention to detail who can help us maintain the quality and accuracy of the online courses available through our platform.About the RoleAs ourCourse Development Quality Control Specialist, you'll be the final set of eyes on courses before they go live, making sure content, course information, and setup meet our quality standards. You'll also take ownership of our network partner courses, help troubleshoot course-related issues, maintain our course catalogue, and work across teams to keep everything accurate and up to date.This role is about more than catching mistakes. We’re looking for someone who asks why, notices where processes could be better, and helps prevent problems before they happen. If you're detail-oriented, tech savvy, comfortable working with clients and partners, and enjoy improving the way things work, this role could be a great fit.This is anin-personrole based out of our Sherwood Park, AB office.In this role, you will be expected to:Review and test online courses before launch to ensure they meet our quality, accuracy, and functionality standardsManage course setup, including descriptions, keywords, subscriptions, landing pages, pricing coordination, and other catalogue detailsTake ownership of network partner courses from initial quality review through setup, launch, and ongoing correspondenceReview new course submissions against BIS quality standards and clearly communicate required changes to partners and content ownersMaintain the accuracy of course development tracking sheets, records, and supporting documentationOwn the ongoing maintenance of our course catalogue, including scheduled reviews, course updates,



and identifying content that needs to be updated or retiredTroubleshoot course-related issues and act as an escalation point for our Customer Experience teamWork with Course Development, Customer Experience, Marketing, Ecommerce, and Accounting to keep course information accurate and launches moving forwardHelp maintain and improve the quality controls within our AI-assisted course development processIdentify opportunities to simplify, improve, or automate repetitive quality-control processesMaintain clear policies, procedures, and documentation for course development and quality-control workflowsYou might be the right fit if you:Have exceptional attention to detail and a knack for spotting inconsistencies others might missCan work thoroughly without losing sight of efficiency or spending time on details that don't meaningfully affect qualityTake ownership of your work and follow issues through to resolution rather than simply passing them alongAre naturally curious and want to understand how systems and processes workAre comfortable working independently, navigating ambiguity, and figuring out what needs to happen nextEnjoy troubleshooting and digging into problems to understand what went wrongLook for ways to improve processes instead of simply following them because "that's how we've always done it "Communicate clearly and professionally, including when you need to deliver difficult feedback to a client or partnerEnjoy collaborating across teams and can keep multiple people and moving pieces organizedAre tech savvy, quick to learn new systems, and comfortable experimenting with AI toolsQualifications we are looking for:Hands‑on experience in a detail-focused role where accuracy, organization,



and follow-through were important to your successCustomer‑facing experience and confidence communicating directly with clients, partners, or other stakeholdersStrong computer skills and the ability to learn new software and systems quicklyStrong organizational skills with experience managing detailed information, records, or documentationComfort working with Microsoft Office, particularly ExcelPractical experience using AI tools and an interest in finding ways they can improve workflows and qualityBonus points if you have:Experience with learning management systems, online learning, or course developmentA background in data management, records management, or maintaining large amounts of detailed informationExperience with technical writing, SOPs, policies, or process documentationExperience proofreading, editing, or reviewing content for accuracy and consistencyKnowledge of instructional design or adult learning principlesExperience in health and safety, compliance, or another environment with detailed standards and requirementsExperience improving or automating repetitive processesCompensation and benefits:Employee Stock Ownership Plan (ESOP)Full medical, dental, and vision coverageLife insurance and disability insuranceHealth spending accountFlexible working hoursOn-the-job training and growth opportunitiesFree on-site parking$55,000 - $65,000 a yearSalary ranges are based on experience, reflecting the unique skillset each individual brings to the role.About BIS:BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we’re growing!A few things that make us different: we don’t use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate current ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you’re helping build.#J-18808-Ljbffr

📌 Course Development Quality Control Specialist (Strathcona County)
🏢 BIS Safety Software
📍 Strathcona County