Step into a rewarding role as a Bilingual Call Center Agent with Transat, where you'll deliver exceptional service in a hybrid work model. Help customers and travel agents with their inquiries, providing expertise on services and reservations. Transat is seeking a skilled individual for the Call Center Agent position, ideal for those with one year of call center experience. Applicants should be comfortable with computer tools and systems while thriving in a dynamic environment. Your role will involve assisting customers with their travel needs and promoting various Transat offerings. Key Responsibilities:
- Answer incoming calls from customers and travel agents - Promote Transat products like seat selection and services - Assist customers in navigating the Transat website - Provide top-notch customer service with empathy - Manage inquiries professionally and efficiently Requirements: - Minimum one year of call center experience - Bilingual in French and English, spoken and written - Comfortable using computer systems - Experience in the travel industry is an asset - Robust customer service skills are essential Bring your bilingual skills and customer service expertise to Transat and support travelers in creating unforgettable experiences. #J-18808-Ljbffr
📌 Bilingual Call Center Agent At Transat (Montreal)
🏢 Air Transat
📍 Montreal
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