Position SummaryThe Solution Architect, Service Enablement is responsible for providing architectural guidance, technical expertise, and ServiceNow best practices for the Financial Workflows suite of products. The architect works hands‑on with technical designs and out‑of‑the‑box solution delivery to enable ServiceNow Financial Workflows processes for McKesson Technology customers.Core ResponsibilitiesEstablish standards and practices for maintaining the ServiceNow Financial Workflows solution within the overall platform model.Support design and implementation of multiple financial workflow product standards to achieve desired FSS (financial support services) business outcomes.Provide technical evaluation of intake demands against ServiceNow module features, platform capabilities, and best practices.Offer guidance on prototyping and accelerating time from design to deployment.Partner with enterprise leaders and internal stakeholders to provide required diagrams and accommodations that align with McKesson Technology standards, frameworks, and policies.Define and advise on the technical strategy for financial workflow related products.Support remediation of configurations not aligned to ServiceNow best practices.Oversee delivery focused on product core features, integrations, and upstream‑downstream data flows.Partner with Financial Services & Support business customers to design and deliver platforms that improve workflow efficiencies and enable operational excellence.Provide input to the platform roadmap for features and capabilities to maximize value and build a sustainable platform.Minimum RequirementsDegree or equivalent experience; typically requires 7+ years of relevant experience.Minimum of 7 years of experience in ServiceNow solution design and architecture and/or technical lead roles (hands‑on service delivery, operations management, consulting, etc.).Understanding and experience implementing and supporting Financial Workflows product family modules in ServiceNow (SPO Workspace, SPO Integrations,



Case Management, SLO, Employee Center, CSM, APO, SLM, SPO Customer Portal, Supplier External Portal).Robust understanding of the ServiceNow Platform and commonly implemented module capabilities, including email‑to‑case, Agent Workspaces, Knowledge Management, SLA creation, Workflow Development, Virtual Agent, Platform Analytics, and AI NowAssist.Hands‑on experience integrating ServiceNow with key finance systems (SAP PRD/EP1, SAP Concur, Ariba, Blackline, Vistex, Data Bricks Data Products).Technical foundation with hands‑on experience as a senior administrator or senior developer on the Now Platform.Knowledge of database design schemas, database modeling, and technical solution design diagrams.Requirements gathering, workshop facilitation, and consultative engagement experience.Excellent written and verbal communication; comfortable presenting to executive‑level leaders.Strong collaboration, facilitation, and negotiation skills.Experience designing systems to optimize business operations.Proficiency in ServiceNow platform development and scripting (Flow Designer, Script Includes, Business Rules, UI Actions, App Engine applications).Experience with ServiceNow integrations (REST/SOAP APIs, Integration Hub, MID Server).Financial support workflows and operational support acumen.Relevant professional certification (e.G., ITIL, ServiceNow certifications required).Education4‑year degree in a related field or equivalent experience.Working ConditionsIn‑office requirement: Flex and Connect with 2 days a week in the office.Compensation and BenefitsBase pay range: $99,100 – $132,100. Other compensation may include an annual bonus or long‑term incentive opportunities.Equal Opportunity Employer StatementMcKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.#J-18808-Ljbffr

📌 Servicenow Solution Lead Financial Workflows - $99,100 - $132,100 A Year (Winnipeg)
🏢 McKesson
📍 Winnipeg