Customer Service Representative Techtronic Industries Inc. | Milwaukee® Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | E1 About TTI Canada: Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our cutting-edge products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.



Position Description Reporting to the Supervisor – Order Entry/Shipping, the Customer Service Representative will be responsible for delivering best in class service to all customers both internally and externally. What You Will Do: Deliver best-in-class service to our customers. Perform counter procedures including answering phones, placing orders, logging in tools, complete inventory counts, and assisting walk-in customer traffic. Maintain monetary transactions, record maintenance, and assist with inventories as required. Prioritize in-branch repairs. Conduct warranty assessments and instant tool replacements. Showroom merchandising and stock replenishment. Continuously develop and maintain strong product knowledge. What You Will Bring: Must possess effective business communication skills, initiative, and organizational skills. Outgoing – excels in end-user engagement and conflict resolutions. Strong computer skills. Strong attention to detail and ability to stay organized. Team-oriented and be capable of working independently. Experience with electric tools is a strong asset. High school diploma. What You Will Get: 100% employer-paid health and dental coverage - for you and your family Competitive base hourly rate of $23.61/hr Company-matched savings plan - we’ll match your contributions up to 6% of your earnings $500 in flexible wellness credits - choose between a Health Care Spending

📌 Customer Service Representative (Georgina)
🏢 Techtronic Industries Canada
📍 Georgina