Customer Support Expert - Fully Remote | Upto $160/Hr (Quebec City)

Customer Support Expert - Fully Remote | Upto $160/Hr (Quebec City)

04 Oct
|
Mercor
|
Quebec City

04 Oct

Mercor

Quebec City

CA$51,904.00-CA$64,880.00 yearly Full time Provide first-level technical support via phone, email, chat, and ticketing system. Diagnose and resolve hardware, software, and network issues. Log, track, and manage incidents and service requests using ITSM tools. Escalate unresolved issues to appropriate support teams. Assist with onboarding/offboarding tasks including

📌 Customer Support Expert - Fully Remote | Upto $160/Hr (Quebec City)
🏢 Mercor
📍 Quebec City

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