About Us Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. Our purpose is simple: empowering our members to live well for longer. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we're building a future where wellbeing is at the heart of everything we do -- delivering exceptional value for our members and creating an environment where our people thrive. Now is an exciting time to join us. You'll be part of a high-performing, values-driven team where people are at the heart of everything we do -- and in return for your talent, you'll have the opportunity to grow, make an impact, and be proud of the difference your work makes. About The Role Protect the pet life. Support the people behind it. At Southern Cross Pet Insurance, we're passionate about helping Kiwi pet parents protect the lives of their beloved cats and dogs. Every day,



we support customers through the unexpected, from playful pups with boundless energy to curious cats with a talent for finding trouble. Our purpose is easy: Protect the Pet Life. We're looking for a Sales & Service Administrator to join our Pet Insurance team and help deliver the outstanding service our customers depend on. This is a fixed-term, parental leave cover role starting November 2026 through January 2028. If you're organised, detail-oriented, enjoy solving problems and take pride in getting things right the first time, this could be the opportunity for you. What You'll Be Doing Process administration tasks accurately and efficiently while meeting service and quality standards. Manage customer enquiries through email and phone channels. Take ownership of customer queries and follow through to resolution. Support policy administration,

📌 Sales & Service Administrator - Southern Cross Pet Insurance (Hamilton)
🏢 Southern Cross Health Insurance
📍 Hamilton