04 Oct
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Archera
|
Varennes
About MappedinMappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world's biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide.With billions of square feet mapped across 57 countries, Mappedin helps make public spaces easier to explore, simpler to manage, and safer for every visitor.The RoleEvery product experience Mappedin delivers starts with a digital understanding of a physical space. This role is responsible for making that foundation stronger — and scalable.We're looking for a Product Manager, Core Platform to own the evolution of Mappedin's core capabilities: mapping, positioning, spatial data, and the foundational systems that field teams and partners build on.This is not a maintenance role. And it's not a features role.Mappedin uses Field Deployed Engineers — FDEs — who build bespoke applications on top of the core platform for individual customers. Your job is to make sure that motion scales. That means deciding what gets hardened into the platform so FDEs can move faster and more consistently, what stays flexible for deployment-layer customization, and what patterns across customers and environments belong in core rather than living as one-off builds.You’ll work at the intersection of platform strategy, technical systems, and field reality — partnering closely with Engineering, FDEs, Customer Success, and customers to build the primitives that everything else depends on.What You'll DoCore Platform Strategy & Roadmap (30%)Own the vision, roadmap, and prioritization for core platform capabilities — mapping, positioning, spatial data models, and foundational SDK/API surfacesPartner with Engineering and Product leadership to sequence investments that strengthen the platform over timeBalance FDE deployment needs, customer outcomes, technical health, and business impactDefine success metrics that reflect real-world adoption and reliability — not just features shippedPlatform Reliability & Productization (30%)Identify where FDE teams are building workarounds and determine what belongs in core vs. what stays in the deployment layerPartner closely with Engineering to evolve the data models, APIs,
and primitives that FDEs and partners build onTurn recurring deployment patterns into reusable platform capabilities — reducing the need to reinvent from scratch at every new siteDrive decisions that improve consistency and reliability across wildly different venue environmentsCustomer & Field Insight (20%)Engage directly with FDEs, customers, and implementation teams to understand how the platform is actually used in the fieldIdentify patterns across venues, industries, and deployment environments — not just the loudest customer requestTranslate field signal into product direction with a clear point of view on what belongs in core vs. what stays bespokeStay close to the deployment reality rather than designing from the inside outCross-Functional Leadership (20%)Coordinate across Product, Engineering, Customer Success, Partnerships, and Go-To-Market teamsCommunicate priorities, trade-offs, and technical concepts clearly to diverse audiencesHelp teams make informed, defensible decisions about where to invest and whyWhat We're Looking For5+ years of Product Management experience in software or technology companiesExperience owning platform products, technical systems, infrastructure, developer tools, APIs, or data products — with a track record of building for builders, not just end usersDemonstrated ability to distinguish what belongs in a shared platform from what should stay in a deployment or customization layer — and the judgment to defend that line under pressureStrong data model thinking — understanding how schema and API decisions compound over time and what consistency at the foundation enablesComfort operating with incomplete information in fast-moving environments where priorities evolveExperience partnering closely with engineering teams on technically complex systemsStrong communication skills — able to translate technical trade-offs into clear product direction for non-technical stakeholdersTrack record of making decisions based on evidence and field reality, not internal assumptionsNice to HaveExperience with mapping,
GIS, spatial technologies, positioning systems, or location intelligenceExperience building platforms used by field deployment teams, professional services teams, or forward-deployed engineersExperience with APIs, SDKs, or integration-heavy products where external builders depend on your surfaceExperience applying AI within software products or workflowsThis Role Is Probably Not for You IfYou prefer working on user-facing features rather than the systems that underpin themYou solve each customer's problem individually without asking whether it belongs in the platformYou rely on certainty before making decisionsYou need extensive direction before taking ownershipYou find it hard to say no to a customer request in service of platform coherenceYou find technical complexity more frustrating than interestingThe TeamYou’ll join a product organization working closely with Engineering, Design, Customer Success, and Go-To-Market teams to solve challenging problems for customers around the world.The culture is team-oriented, low ego, and highly accountable. We value people who are curious, practical, thoughtful, and willing to challenge assumptions in pursuit of better outcomes.Behind the ScenesWe move quickly and adapt as customer needs evolve. That means the exact challenges you are working on six months from now may not be the same as the ones you’re tackling today. What won’t change is the opportunity to solve meaningful technical problems, influence foundational product decisions, and help shape the future of a growing platform.We believe in being transparent about how we hire. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people — not AI.We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request throughout the recruitment process.What's In It For You20 days of paid vacation starting on day oneComprehensive health benefitsMeaningful ownership and influence over foundational platform capabilitiesOpportunity to solve complex technical problems with real-world impactA team of bar raisers with low ego and high ownership#J-18808-Ljbffr
📌 Added - 02/03/26 Product Manager Administration Breslau, Ontario (Varennes)
🏢 Archera
📍 Varennes