Become a Tier 2 Desktop Support Technician at Teck’s Vancouver location. This hybrid role allows you to deliver exceptional support for various technologies.Reporting to the Team Lead of End User Computing, you will play a key role in supporting internal tech for staff in a vibrant corporate setting. Your responsibilities include both face-to-face and remote support, ensuring a smooth operation across multiple platforms. Engage with business partners to understand their IT needs and deliver effective solutions while adhering to safety and operational standards.Key Responsibilities:- Maintain and support multi-platform environments effectively- Respond to tickets and support requests promptly- Train users on software and hardware operations- Collaborate with IT teams to resolve complex issues- Document tech support interactions in the ticketing systemRequirements:- 5+ years of Tier 2 support experience- Knowledge of Mac OS and Microsoft ecosystems- Strong troubleshooting and problem-solving abilities- Familiarity with ticketing systems like ServiceNow- Understanding of networking and remote support toolsLeverage your technical skills at Teck in the beautiful city of Vancouver to make a real impact.#J-18808-Ljbffr

📌 Desktop Support Technician (Winnipeg)
🏢 NTT DATA North America
📍 Winnipeg