Join Boldr as a Senior Customer Advocate, where you will enhance customer journeys through phone, chat, email, and social support in a remote setting. Help convert inquiries into bookings with empathy and professionalism. This Sales Support role at Boldr requires 2-3 years of customer service experience, particularly in hospitality, travel, or adventure tourism. You’ll serve as the primary contact for both prospective and existing customers, ensuring their booking experience is smooth and positive. Your problem-solving skills and attention to detail will help elevate service delivery and customer satisfaction. Key Responsibilities:
- Manage customer inquiries via phone, chat, and email
- Convert inquiries into successful bookings and sales




- Provide empathetic support for pre- and post-booking questions
- Collaborate with local hosts to ensure booking satisfaction
- Ensure timely responses to customer inquiries within 24 hours Requirements:
- 2-3 years in customer service or support roles
- Experience in travel or adventure tourism preferred
- Proven success in a sales-focused setting
- Strong verbal and written communication skills
- Familiarity with cloud applications and CRMs Deliver exceptional service and grow your career with Boldr in a dynamic, customer-focused atmosphere. #J-18808-Ljbffr

📌 Customer Advocate For Boldr Experiences (Quebec City)
🏢 Boldr Impact
📍 Quebec City