Mission Customer satisfaction is your top priority. We need your customer service skills to join our sales team! Your main responsibilities will include managing inbound and outbound sales activities, developing assigned customer accounts, qualifying leads, and providing responsive sales and technical support. On a daily basis, you'll work closely with several teams, including account managers, customer service, marketing, operations, supply chain, and technical support. Your passion and commitment will make all the difference in our collective success!In this role, you'll have the chance to:Manage a dedicated portfolio of accounts in the agricultural and industrial aftermarket, build trusting relationships, and work toward customer retention and sales growth goalsRespond promptly to incoming inquiries and conduct structured outbound call and email campaigns to develop existing accounts, reactivate inactive customers, and qualify new leadsUnderstand customer applications and recommend appropriate products, parts, programs, and business solutions, in collaboration with technical and product specialistsPrepare and follow up on bids, proposals, price quotes, and promotional offersResolve common customer concerns professionally and escalate complex sales, technical, or service issues to the appropriate partnerMaintain complete and up-to-date CRM records for accounts, contacts, activities, leads, opportunities, bids, next steps,



and resultsReady to take on the challenge and make a difference? Apply now!ProfileWith the following skills and qualities, you will thrive in this role:An associate's degree or bachelor's degree in business administration, sales, agriculture, industrial technology, mechanical technology, or a related field; an equivalent combination of education and experience may be considered3 to 5 years of experience in B2B inside sales, account management, customer service, parts, or technical productsExperience in the agricultural, industrial equipment, off-road, manufacturing, distribution, replacement parts, or other technical aftermarket sectors is a plusDemonstrated ability to build relationships with customers, identify needs, prepare proposals, address objections, and close sales over the phone and through digital channelsHigh attention to detail and excellent follow-through in managing orders, pricing, and customer informationProficiency with CRM tools, Microsoft 365 applications, and digital communication platforms; experience with ERP or order management systems is a plusEnglish required; French or other languages are considered assets depending on the assigned marketAnd these strengths will enhance your impact:Collaboration and constructive problem-solvingAdaptability and initiativeClear written and verbal communicationBenefits designed to take you far!A flexible work program tailored to your needs (flexible hours, compressed workweek, hybrid remote work, and more)And even further!Support for your professional development to help you advance in your career

📌 Internal Sales Representative (Saint-Bonaventure)
🏢 Soucy
📍 Saint-Bonaventure