Lead complex Salesforce projects with Ateko as a Technical Project Manager. This hybrid/remote role requires exceptional communication and technical management skills to ensure seamless operational delivery.
Ateko, part of Bell Canada, seeks a proactive Technical Project Manager with over 5 years of experience in client-facing tech engagements. In this role, you'll oversee Salesforce production support and manage incident response. Your ability to coordinate cross-functional and time-zone diverse teams will be crucial.
Key Responsibilities: • Manage operational delivery of Salesforce production support • Act as Incident Lead during critical P1/P2 events • Monitor and escalate issues for SLA performance • Review ServiceNow tickets for completeness • Guide onshore and offshore teams in task management
Requirements: • 5+ years in technical project management • Experience in Salesforce, especially Sales Cloud and CPQ • Robust communication skills for client engagement • Proficiency in Agile methodologies and Jira • Eligibility to work in Canada
Elevate your career by leading high-impact Salesforce delivery at Ateko while enhancing your technical and managerial expertise. #J-18808-Ljbffr