Customer Support Expert - Fully Remote | Upto $160/Hr (Montreal)

Customer Support Expert - Fully Remote | Upto $160/Hr (Montreal)

04 Oct
|
Mercor
|
Montreal

04 Oct

Mercor

Montreal

CA$51,904.00-CA$64,880.00 yearly Full time Provide first-level technical support via phone, email, chat, and ticketing system. Diagnose and resolve hardware, software, and network issues. Log, track, and manage incidents and service requests using ITSM tools. Escalate unresolved issues to appropriate support teams. Assist with onboarding/offboarding tasks including

📌 Customer Support Expert - Fully Remote | Upto $160/Hr (Montreal)
🏢 Mercor
📍 Montreal

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