Primary Location: Montreal, Quebec Canada C.H. Robinson is looking for an experienced Senior Global Forwarding Agent to support customers across the United States while making a meaningful impact on our operations and business growth. In this role, you will own complex international shipments from start to finish, provide proactive customer support, develop effective solutions, and build solid partnerships across our global network. Bring your forwarding expertise, leadership, and passion for service to a team where your ideas and contributions matter. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and support training. In this role, you will engage with peers on-site 5 days a week, igniting creativity and driving impactful results. Upon successful completion of your training, you will then switch to 2 days a week in the office, working the rest of the time from home. This role strikes the perfect balance between teamwork and autonomy. Responsibilities: The duties and responsibilities of this position consist of, but are not limited to,



the following: Coordinate complex international shipments from purchase order through final delivery, ensuring customer requirements and standard operating procedures are met Manage bookings, pre-alerts, government filings, shipment documentation, delivery execution, and invoicing Maintain accurate and complete shipment data, including Incoterms, routing, dates, financial details, and supporting documents Apply industry expertise and critical thinking to resolve shipping challenges and develop effective solutions Prepare complex quotes, apply pricing strategies, and ensure accurate customer billing Provide proactive shipment tracking, timely updates, and responsive issue resolution to customers Serve as a trusted customer contact and subject matter expert for global forwarding processes and requirements Build strong relationships with customers, agents, internal offices, outside vendors, sales executives, and

📌 Senior Global Forwarding Agent (Montreal)
🏢 C.H. Robinson
📍 Montreal