Take charge as an Operations & Quality Lead, focusing on enhancing the delivery of our commercial janitorial services. Your hands-on leadership will directly impact service quality and team efficiency.In this role, you'll work closely with our Manager, performing inspections to ensure that cleaning services adhere to outlined standards. You'll lead by example, providing coaching and delegating tasks to support cleaning staff, ensuring every client visit is met with professionalism. Proactive communication will be key to resolving service issues and maintaining operational excellence.Key Responsibilities:Conduct client inspections to uphold service qualityCommunicate and document service quality issuesOffer direction, coaching, and staff supportAssist in onboarding and training new hiresInventory management of cleaning suppliesRequirements:Valid driver's license and reliable transportationAbility to pass a criminal record checkExperience in facilities or quality assurance preferredComfortable with technology for scheduling tasksFlexible availability for wide-ranging operational schedulesBecome an integral part of our service leadership, guiding operations and ensuring unmatched quality in our commercial cleaning services.

📌 Operations & Quality Lead (St. John's)
🏢 ServiceMaster Clean
📍 St. John's